Enabling Team Chat Sentence Completion with AI Companion

Team Chat users can use Zoom AI Companion to suggest words while the user is  composing sentences. Phantom word suggestions will appear in light gray in the compose box, allowing users to accept suggestions while composing chat messages simply by hitting the tab button.

Learn more how Zoom AI Companion features handle your data.

This article covers:

Prerequisites for enabling Team Chat Sentence Completion

Note on Data Usage

Zoom does not use any customer audio, video, chat, screen sharing, attachments or other communications-like content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party AI models.

We evaluate and update our models periodically and those used to support Zoom AI Companion may change from time to time. For features in AI Companion that use third-party AI model providers, we will share relevant data with those third-parties when you use the feature. For example, if you use Quick Reply to help respond to discussions in Zoom Team Chat, the chat messages and chat participant names will be sent to the relevant model to provide the service. Data may be processed within U.S. based data centers.

Learn more about how Zoom uses data to provide Zoom AI Companion features.

Limitations of Sentence Completion with AI Companion

How to enable or disable Sentence Completion

Account

To enable or disable Sentence Completion for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the AI Companion tab.
  4. Under Team Chat, click the Sentence completion with AI Companion toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Sentence Completion for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the AI Companion tab.
  5. Under Team Chat, click the Sentence completion with AI Companion toggle to enable or disable it.
  6. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Sentence Completion for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click the AI Companion tab.
  4. Under Team Chat, click the Sentence completion with AI Companion toggle to enable or disable it.
  5. (Optional) Click Reset if you want the setting to revert to the same value as the group or account setting.

Note: By default, the Sentence completion with AI Companion feature is enabled for you when the admin enables it for your account. You can toggle the settings without needing to restart or re-log in to the Zoom Workplace app. If the Sentence completion with AI Companion feature is unlocked but disabled, the setting will be hidden. However, if the feature is both unlocked and enabled, the setting will be visible and enabled by default until you choose to disable it.