Enabling Shared Spaces in Team Chat

Shared Spaces offer a simple and effective way to collaborate on projects, whether they're big or small. These spaces bring together channels where teams can communicate and share ideas, making it easy to stay organized and find what you need.

Shared Spaces are enabled by default. Account admins can configure who can create Shared Spaces at the account level and for specific user group. Enabling at the account level will allow all users to create Shared Spaces, while enabling only at the user group level will allow users only in those groups to create Shared Spaces. Users not permitted to create Shared Spaces can still be added to a shared space and will have access to the shared space and channels within it.

Learn how to use Shared Spaces in Team Chat.

This article covers:

• Limitations of Shared Spaces in Team Chat
• How to enable or disable Shared Spaces in Team Chat
  • Account
  • Group

Prerequisites for enabling Shared Spaces in Team Chat

• Access to account- and group-level settings: Account owner or admin permissions

Limitations of Shared Spaces in Team Chat

• When moving an existing channel to a Shared Space, only private channels can be moved.
• Users cannot change the channel type (private or public) for existing channels in a Shared Space.
• Currently, Shared Spaces can only be private. Members must be invited, and the space is not searchable or discoverable by non-members. Public Shared Spaces are not yet supported.
• Creating, deleting, or adding channels to a Shared Space is not currently available on the Zoom mobile app, but existing Shared Spaces can be viewed on the Zoom mobile app.
• Linking to a channel is not available for the general channel or public to member channels.

How to enable or disable Shared Spaces in Team Chat

Account

To enable or disable Shared Spaces for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Team Chat tab.
4. Under Team Chat, click the Allow users to create Shared Spaces toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.

Group

To enable or disable Shared Spaces for all users in the group:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click User Management then Groups.
3. Click the user group you want to edit.
4. Click the Team Chat tab.
5. Under Team Chat, click the Allow users to create Shared Spaces toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.