Users can grant temporary access to whiteboards shared in a meeting without requiring persistent cloud access. They can share their whiteboards with users within their organization or include users from outside their organization. Account owners and administrators can enable or disable this option for specific user groups or the entire account.

Note: Users also have the option to grant persistent access to whiteboards saved to the cloud, both in and out of meetings.

 

This article covers:

• How to enable or disable in-meeting collaboration on whiteboards
  • Account
  • Group

Prerequisites for enabling or disabling in-meeting collaboration on whiteboards

• Administrator privileges on the Zoom web portal

How to enable or disable in-meeting collaboration on whiteboards

Account

1. Sign in to the Zoom web portal.
2. Click Account Management, then Account Settings.
3. Click the Whiteboard tab.
4. Under the Whiteboard Collaboration section, click the Allow in-meeting collaboration on whiteboards toggle to enable or disable the option.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. Select who can temporarily collaborate on whiteboards owned by your account in meeting:
   • Only users in the same organization: This option is selected by default. Only users within the same organization can access and collaborate on the shared whiteboard.
   • Users in the same organization and outside your organization: This option allows users outside your organization to collaborate on whiteboards hosted by your organization.
7. (Optional) To prevent all users in your account from changing these settings, click the lock icon , and then click Lock to confirm the setting.

Group

1. Sign in to the Zoom web portal.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Whiteboard tab.
5. Under the Whiteboard Collaboration section, click the Allow in-meeting collaboration on whiteboards toggle to enable or disable the option.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. Select who can temporarily collaborate on whiteboards owned by your account in meeting:
   • Only users in the same organization: This option is selected by default. Only users within the same organization can access and collaborate on the shared whiteboard.
   • Users in the same organization and outside your organization: This option allows users outside your organization to collaborate on whiteboards hosted by your organization.
8. (Optional) To prevent all users in the group from changing these settings, click the lock icon , and then click Lock to confirm the setting.