Enabling or disabling in-meeting collaboration on whiteboards

Users can grant temporary access to whiteboards shared in a meeting without requiring persistent cloud access. They can share their whiteboards with users within their organization or include users from outside their organization. Account owners and administrators can enable or disable this option for specific user groups or the entire account.

Note: Users also have the option to grant persistent access to whiteboards saved to the cloud, both in and out of meetings.

Requirements for enabling or disabling in-meeting collaboration on whiteboards

• Administrator privileges on the Zoom web portal

How to enable or disable in-meeting collaboration on whiteboards

Account

To enable or disable in-meeting collaboration on whiteboards for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Whiteboard tab.
4. Under Whiteboard Collaboration, click the Allow in-meeting collaboration on whiteboards toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. Select who can temporarily collaborate on whiteboards owned by your account in meeting:
   • Only users in organization: This option allows only users within the same organization to have access and collaborate on the shared whiteboard.
   • Only users in organization and specified domains: This option allows only users within the same organization and specified domains to have access and collaborate on the shared whiteboard.
   • All meeting participants, including those external to your organization: This option allows users outside your organization to collaborate on whiteboards hosted/owned by your organization.
7. Click Save.
8. (Optional) To prevent all users in your account from changing these settings, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable in-meeting collaboration on whiteboards for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Whiteboard tab.
5. Under Whiteboard Collaboration, click the Allow in-meeting collaboration on whiteboards toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. Select who can temporarily collaborate on whiteboards owned by your account in meeting:
   • Only users in organization: This option allows only users within the same organization to have access and collaborate on the shared whiteboard.
   • Only users in organization and specified domains: This option allows only users within the same organization and specified domains to have access and collaborate on the shared whiteboard.
   • All meeting participants, including those external to your organization: This option allows users outside your organization to collaborate on whiteboards hosted/owned by your organization.
8. Click Save.
9. (Optional) To prevent all users in the group from changing these settings, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable in-meeting collaboration on whiteboards for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Whiteboard tab.
4. Under Whiteboard Collaboration, click the Allow in-meeting collaboration on whiteboards toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. Select who can temporarily collaborate on whiteboards owned by your account in meeting:
   • Only users in organization: This option allows only users within the same organization to have access and collaborate on the shared whiteboard.
   • Only users in organization and specified domains: This option allows only users within the same organization and specified domains to have access and collaborate on the shared whiteboard.
   • All meeting participants, including those external to your organization: This option allows users outside your organization to collaborate on whiteboards hosted/owned by your organization.
7. Click Save.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.