Managing Zoom Docs default access permissions

Zoom Docs sharing enables users to share their docs only with users within their organization or to include users from outside their organization. Account owners and administrators can enable or disable this option for a user or user groups, or for the entire account. In this article, you will learn how to set the default link access for newly created documents in your account, allowing users both inside and outside your organization to access them based on this default configuration. The default behavior can be applied at the account, group, and user level.

This article covers:

• How to enable or disable Docs Access
  • Enable or disable Docs Access at the account level
  • Enable or disable Docs Access at the group level
  • Enable or disable Docs Access at the user level

Prerequisites for enabling or disabling Zoom Docs Access

• Basic, Pro Plus, Business, Business Plus, Education, or Enterprise account
• Account owner or admin privileges
• Zoom Docs enabled by admin

How to enable or disable Docs Access

Enable or disable Docs Access at the account level

1. Sign in to the Zoom web portal.
2. Click Account Management, then Account Settings.
3. Click the Docs tab.
4. Click Docs Access to navigate to the section.
5. Under Who can access your account’s docs, click one of the following:
   • Only users in your organization: Allow only users within your account to access newly created documents.
   • Users in your account and outside your organization: Allow users within and outside your account to access newly created documents.
     Note: Depending on the default doc link access configuration, defined in step 7 below, users may be able to view documents without signing in to their Zoom account.
6. Click the Allow users to collaborate on other organizations’ docs toggle to enable or disable the option.
   Note: If disabled, your account’s users will not be able to access docs owned by other organizations.
   • If a verification dialog appears, click Enable or Disable to verify the change.
   • (Optional) To prevent all users in your account from changing these settings, click the lock icon  , and then click Lock to confirm the setting.
7. Under Default Access Level, click one of the following:
   • Collaborators only: Allow only documents’ collaborators to access newly created document links.
   • Anyone in organization: Allow all users within your account to access newly created document links.
   • Anyone with link: Allow anyone to access newly created document links and view the content.
     Note: Users can view the content of documents but need to sign in to their Zoom account or app to comment or edit them.
8. Click Save.

Enable or disable Docs Access at the group level

1. Sign in to the Zoom web portal.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Docs tab.
5. Click Docs Access to navigate to the section.
6. Click the Allow users to collaborate on other organizations’ docs toggle to enable or disable the option.
   Note: If disabled, users will not be able to access docs owned by other organizations.
   • If a verification dialog appears, click Enable or Disable to verify the change.
7. Under Default Access Level, click one of the following:
   • Collaborators only: Allow only documents’ collaborators to access newly created document links.
   • Anyone in organization: Allow all users within your account to access newly created document links.
   • Anyone with link: Allow anyone to access newly created document links and view the content.
     Note: Users can view the content of documents but need to sign in to their Zoom account or app to comment or edit them.
8. Click Save.

Enable or disable Docs Access at the user level

1. Sign in to the Zoom web portal.
2. In the navigation menu, click User Management then Users.
3. Click the name of the user from the list.
4. Click the Settings tab, then select Docs.
5. Click Docs Access to navigate to the section.
6. Under Default Access Level, click one of the following:
   • Collaborators only: Allow only documents’ collaborators to access newly created document links.
   • Anyone in organization: Allow all users within your account to access newly created document links.
   • Anyone with link: Allow anyone to access newly created document links and view the content.
     Note: Users can view the content of documents but need to sign in to their Zoom account or app to comment or edit them.
7. Click Save.