Configuring Revenue Accelerator external recording settings

Account owners and admins can configure the external recording settings for Zoom Revenue Accelerator (ZRA). The Zoom Recorder can participate in Microsoft Teams meetings or Zoom meetings hosted by third parties. The recorder will automatically notify participants of its presence and record the meeting for processing and analysis by ZRA.

The Revenue Accelerator add-on empowers users to record their Microsoft Teams meetings and have them analyzed for valuable insights. By ensuring participant consent, this add-on helps users stay compliant with legal requirements and maintain trust among meeting participants.

Requirements for configuring Revenue Accelerator external recording settings

• Pro, Business, Enterprise, or Zoom Phone standalone account
• Licensed user with Zoom Revenue Accelerator license
• Account owner or admin privileges
• Users must integrate their calendar with Zoom

How to enable or disable conferencing providers for external recordings

Account

To enable or disable Conferencing providers for external recording for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Revenue Accelerator tab.
4. Under External recording settings, click the following toggles to enable or disable them:
   • Microsoft Teams: Capture meetings hosted on Microsoft Teams (by internal or external users).
   • Zoom: Capture meetings hosted on Zoom by an external user.
5. If a verification dialog displays, click Confirm to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Conferencing providers for external recording for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Revenue Accelerator tab.
4. Under External recording settings, click the following toggles to enable or disable them:
   • Microsoft Teams: Capture meetings hosted on Microsoft Teams (by internal or external users).
     1. (Optional) Select the Automatically record scheduled meetings checkbox. When enabled, this setting automatically records scheduled meetings, eliminating the need to manually add the meeting recorder to your calendar event.
        Note: Calendar integration is required.
     2. Select from the following options:
        • Record all Microsoft Teams meetings
        • Only record Microsoft Teams meetings with an external participant
     3. Click Save.
   • Zoom: Capture meetings hosted on Zoom by an external user.
     1. (Optional) Select the Automatically record scheduled meetings checkbox. When enabled, this setting automatically records scheduled meetings, eliminating the need to manually add the meeting recorder to your calendar event.
        Note: Calendar integration is required.
     2. Click Save.
5. If a verification dialog displays, click Confirm to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

How to manage the email address of the meeting recorder

This email is linked to your account, allowing users to record external meetings by adding the recorder to a calendar event.

Account

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Revenue Accelerator tab.
4. Under External recording settings, under the Email address of meeting recorder setting, view the email address of the meeting recorder.
5. Click Copy to copy the meeting recorder's email address.

User

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Revenue Accelerator tab.
4. Under External recording settings, under the Email address of meeting recorder setting, view the email address of the meeting recorder.
5. Click Copy to copy the meeting recorder's email address.