The Revenue Accelerator external recorder empowers users to record their Microsoft Teams, Google Meet, and Zoom meetings and have them analyzed for valuable insights. By ensuring participant consent, this external recorder helps users stay compliant with legal requirements and maintain trust among meeting participants.
Users can invite the recorder manually or through automation when hosting or participating in eligible meetings. The integration requires completed actions from account administrators and end users for synchronization of calendars and contacts.
How to add the Revenue Accelerator recorder to meetings
When invited to a Microsoft Teams or external Zoom meeting, users can add the Revenue Accelerator recorder from the participant list by entering the email. If the host has prohibited adding participants to the list, users can choose an alternative method by forwarding the email invitation to a designated email address to include the Revenue Accelerator recorder.
Open Google Calendar or the Zoom desktop app, and create a new event.
When adding participants/attendees/guests to your meeting, add the copied email address of the meeting recorder.
Click Save to save the event.
You will be prompted to decide whether to send an invitation or not. Regardless of this choice, you will always receive an email confirming the successful addition of the recorder. These actions are not connected.
Use the recorder in meetings
The following actions will occur when a recorder is invited to a meeting:
If Waiting Room is enabled, hosts may have to admit the recorder from the waiting room; otherwise, the recorder will join and no approval dialog will be shown. For Zoom meetings, the host will receive a prompt asking them to approve local recording access for the recorder.
An audio prompt will play following the recorder's entry into the meeting. The recorder image is AI-generated, following the user who has added the recorder to the meeting.
The recorder will still appear, even if the user who has added it does not attend the meeting.
After the meeting is over, the meeting will be recorded and transcribed in ZRA. The recording will be available in the Conversations tab. Note: The owner of the recording will be the internal participant who talked the most during the meeting.
Both external Zoom and Teams meetings will have a value of external meeting recorder in the Source column on the Conversations detail page.
How to access the Revenue Accelerator recorder controls for upcoming meetings
How to manually enable or disable the Revenue Accelerator recorder for upcoming meetings
Click the Record toggle to enable or disable it. When this setting is enabled, Revenue Accelerator will record this meeting. Please note that the meeting recorder may take a moment to join.
If a verification dialog displays, click Confirm to verify the change.
Notes:
The ZRA recording is independent of Microsoft Teams or Google Meet native recording, meaning that it is possible for a meeting to be recorded by Teams or Google Meet and not properly recorded by ZRA. Conversely, it is possible for the Teams or Google Meet recording to be off, but the ZRA recorder to record the meeting for review and playback in ZRA.
If the user is the host of the Zoom meeting, and when the meeting starts, the Record toggle is disabled by default.
The recorder can be stopped in the following ways:
The host removes the recorder as a participant. This applies to Teams, Google Meet, and Zoom.
The host chooses not to admit the recorder from the waiting room (if enabled). This applies to Teams, Google Meet, and Zoom.
The host denies permission for local recording. This applies to Zoom only.
The host can disable the Record toggle on the ZRA dashboard during the meeting, and the recording will stop. The recorder will be removed from the meeting. Note: They can also re-enable the toggle to restart the recording, at which point the recorder will once again join the meeting.