Enabling Conversation Explorer for Revenue Accelerator

Zoom Revenue Accelerator (ZRA) admins can enable or disable the Conversation Explorer feature for their account. Revenue Accelerator uses AI to run questions against single meeting transcripts. This conversational feature can be accessed on the ZRA conversational detail page. When enabled, this feature allows users to use AI technology to ask questions about conversations and view the AI responses.

Learn more about using Conversation Explorer for Revenue Accelerator and managing Zoom Revenue Accelerator conversation recordings.

Prerequisites for enabling or disabling Conversation Explorer for Revenue Accelerator

• Pro, Business, Enterprise, or Zoom Phone standalone account
• Licensed user with Zoom Revenue Accelerator license
• Account owner, admin privileges, or a custom role that has account settings view/edit permission enabled

How to enable or disable Conversation Explorer for Revenue Accelerator

Account

To enable or disable Conversation Explorer for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Revenue Accelerator tab.
4. Under AI Models Use, click the Conversation Explorertoggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.