Enable Allow users to retain transcripts generated with meeting summary

When AI Companion Meetings features are turned on in a meeting, an audio transcript can be generated as well.
Account admins can manage whether or not meeting transcripts can be generated with AI Companion meeting summary. When this setting is on, hosts are able to decide at the meeting level whether or not they want to retain a transcript. If retained, hosts and other meeting participants within your organization can use these transcripts with AI Companion features enabled on your account. For example, users can ask post meeting questions using the AI Companion panel, or they can generate Zoom Docs from these meeting transcripts with Docs content generation and revision with AI Companion.

An additional subsetting is available that permits meeting hosts to directly view and delete meeting transcripts generated with meeting summaries. When this setting is enabled, the transcripts are accessible by meeting hosts and can be downloaded as a VTT file from the list of available transcripts in the Recording and Transcripts tab.

Requirements for enabling saved meeting transcripts

• A Pro, Pro Plus, Business, Business Plus, Education, or Enterprise account with AI Companion Meetings features enabled
• Account owner or admin privileges for enabling or disabling at the account or group level

Note: If you meet the prerequisites above but do not see the option, contact Zoom Support to enable this feature.

Limitations for enabling saved meeting transcripts

• This setting does not manage meeting transcripts generated with other AI Companion features such as My notes. 
• Transcripts generated with My notes can be accessed and managed by the meeting participant who used My notes.

How to enable Allow users to retain transcripts generated by meeting summary for use by other AI Companion services

Account

To enable or disable Allow users to retain transcripts generated with meeting summary for use by other AI Companion services for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings
2. In the navigation menu, click Account Management, then Account Settings.
3. In the AI Companion tab, navigate to the General option.
4. Click the Allow users to retain transcripts generated by meeting summary for use by other AI Companion services toggle to enable or disable it.
5. (Optional) To prevent admins in your account from changing this setting at the group level, click the lock icon and then click Lock to confirm the setting.
6. (Optional) To prevent hosts from viewing and deleting transcripts, uncheck Allow hosts to access and manage transcripts so only the admin with content access permission can access transcripts.

Group

To enable or disable Allow users to retain transcripts generated by meeting summary for use by other AI Companion services for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management, then Groups.
3. Click the applicable group name from the list.
4. In the AI Companion tab, navigate to the General option.
5. Click the Allow users to retain transcripts generated by meeting summary for use by other AI Companion services toggle to enable or disable it.
6. (Optional) To prevent hosts from viewing and deleting transcripts, uncheck Allow hosts to access and manage transcripts so only the admin with content access permission can access transcripts.

These transcripts cannot be shared directly through Zoom.