Configuring Zoom to Microsoft presence synchronization

Presence synchronization from Zoom to Microsoft allows users to have their Zoom presence reflected in Microsoft 365. This capability requires users to authenticate and authorize their Microsoft account through the Zoom web portal. This allows the integration to synchronize user's Zoom Presence through to Microsoft and reflected in apps like Microsoft Teams, Outlook, SharePoint and more.

Authentication and Authorization: Users must authorize this integration through Zoom's Web Portal with their Microsoft account to enable this feature. This ensures that the presence status is directly tied to the user's authenticated identity.

Seamless Integration: Once authenticated, users can set their presence state in Zoom, and it will be reflected in Microsoft 365 including Microsoft Teams.

Hybrid: This feature is particularly beneficial for users who utilizes both Zoom and Microsoft Teams

This article covers

• How to configure Zoom to Microsoft presence synchronization
• Presence mapping

Prerequisites for configuring Zoom to Microsoft presence synchronization

• Pro, Business, and Enterprise account
• Microsoft account
• Synchronized presence from Zoom to Microsoft must be enabled by admins
• Zoom desktop app
  • Windows: 6.1.5 or higher
  • macOS: 6.1.5 or higher
  • Linux: 6.1.5 or higher
• Zoom mobile app
  • Android: 6.1.5 or higher
  • iOS: 6.1.5 or higher

How to configure Zoom to Microsoft presence synchronization

When you configure Zoom to Microsoft presence synchronization, every time you join a Zoom Meeting for instance, you will see your presence in Zoom as In a Zoom Meeting and reflected as In a Call in Microsoft Teams and other Microsoft 365 applications like Outlook, SharePoint and more.

1. Sign in to the Zoom web portal.
2. Click Profile.
3. Under Others, in the Calendar and Contact Integration section, click Configure Calendar and Contacts Service.
   A pop up window will appear.
4. Select Office 365.
5. Click Next.
6. Select the Authorize with OAuth 2.0 checkbox.
7. Under Choose your permissions, select:
   
   • Presence: Write
     Note: Integration leverages Microsoft Graph ‘Presence.ReadWrite’ and ‘Presence.Read.All’ permissions
     Learn more about calendar and contacts integration permissions
8. Select the default type of Office 365 for this calendar integration.
9. Click Authorize.
   You will be taken to the Microsoft sign-in page to sign into your account and accept the permissions prompt.

Presence mapping