Enabling or disabling AI Companion features using the universal toggle

Account owners and admins of select Zoom Workplace Pro and Workplace Business accounts can enable or disable several AI Companion features using the AI Companion universal toggle within the Web Portal. The universal toggle is available at the Account level settings. Users in the account will still be in control of when the AI Companion gets used.

Prerequisites for enabling or disabling AI Companion features using the universal toggle

• Pro or Business account (Some accounts may not be eligible. Refer to Limitations section)
• Account owner or admin privileges to manage the settings

Limitations of Zoom AI Companion universal toggle

• The feature is not applicable to the following account types:
  • Workplace Pro or Workplace Business accounts in Healthcare (BAA), K-12, Gov
  • Workplace Pro Plus and United Pro accounts
  • Workplace Pro or Workplace Business accounts with a Phone license or Contact Center license
  • Other account exclusions may apply

How to enable or disable several AI Companion features using the universal toggle

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the AI Companion tab.
4. Click the AI Companion toggle  to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) Under Auto-start in meetings for all account users (optional), select the Meeting questions checkbox.
   Note: Enabling this option allows meeting participants to ask AI Companion questions about the content of the meeting based on the meeting transcript. Learn more about using in-meeting questions.
7. (Optional) Under Auto-start in meetings for all account users (optional), select the Meetings summary checkbox.
   Note: Enabling this option allows participants to automatically receive an AI-generated meeting summary after the meeting has ended. Learn more about using meeting summaries.
8. Click Save.
9. (Optional) Click Manage all settings to configure feature-level preferences for Meeting Summary with AI Companion,In-meeting questions with AI Companion, and other AI Companion features.