Enabling Survivability mode

With the Meeting Survivability service, administrators can enable and configure Survivability Mode, which allows an organization’s users to continue to use Zoom Meeting services if the network that the Meeting Hybrid server is deployed in, is unable to connect to Zoom’s Cloud.

Administrators can enable Survivability mode by using the local web server deployed as a part of the Meeting Survivability service, as well as create or join any Emergency Meetings necessary for coordination when internet access is unavailable.

Requirements for enabling Survivability mode

• Deployed Meeting Survivability service
• Meeting Survivability enabled

How to access the local Survivability Web Server

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Node Management, then click Modules.
3. Click the drop-down button , and click Meetings Hybrid.
4. Next to the deployed Web Server component, click Configure. 
5. Under Internal domain, copy the FDQN address (ex. private-zrjfkp4rjkhjelmfn.[domain].zoomonprem.com).
6. In your browser, enter the address https://[FDQN address]:8080

How to enable Survivability mode 

1. In a web browser, navigate to the Survivability Web Server.
2. Enter the Username and Password configured when deploying the Web Server.
3. Click Sign in.
4. In the left navigation, click Home.
5. Enable Survivability mode.
6. When prompted for confirmation, click Turn On.

How to update the Bulletin Board for Survivability Mode

1. In a web browser, navigate to the Survivability Web Server.
2. Enter the Username and Password configured when deploying the Web Server.
3. Click Sign in.
4. In the left navigation, click Home.
5. Under Bulletin Board, click Edit.
6. Enter the desired text.
7. Click Save.

How to create Emergency meetings

1. In a web browser, navigate to the Survivability Web Server
2. Enter the Username and Password configured when deploying the Web Server.
3. Click Sign in.
4. In the left navigation, click Emergency Meetings.
5. Under Meeting Topic, enter the title of the meeting.
6. Under Passcode, enter the required passcode for the meeting.
7. Click Add.
   The meeting will be created and ready for use in Survivability Mode.
8. Once the meeting has been created, click the More icon, then click Copy link to copy the meeting link.