Configuring Zoom Webinar payments and billing management
To ensure tax compliance and enhance user experience, Zoom Webinar has introduced a feature that requires paid webinar hosts to provide specific business information. Hosts must enter the following details:
The type of business (individual or business)
Date of birth (for individuals)
Registered business name (for businesses)
Seller trading name
Tax Identification Number (TIN)
Phone number
The account's sold-to address
This requirement is crucial for capturing tax information. For any new or existing accounts setting up paid webinars, this information must be filled and saved to comply with tax regulations and to host a paid webinar.
Note: This feature change will not impact any existing scheduled webinars with ongoing registration. When scheduling a new webinar, the option to charge a registration fee will be disabled until valid information is provided.
Note: Only the account owner or admin can complete setting up a business or personal account. Hosts do not have these permissions.
Add business and billing information
Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
In the navigation menu, click Account Management, then Account Settings.
At the top, click the Webinar tab.
Under Registrations, find the Allow host to charge registration fee setting.
Under the Allow host to charge registration fee setting, to the right of Accounttype:Not Set, click Addbusiness and billing info. A pop-up window will appear.
Zoom Webinars with PayPal
The Zoom Webinars with PayPal integration lets you charge a registration fee for your webinar through PayPal. Due to specific marketplace rules, in some cases, Zoom Communications, Inc. (“Zoom”) is required to collect and remit VAT/GST on your behalf which may impact the amount that you receive from PayPal in relation to your webinar registration fees.
Notes:
Zoom will collect tax from a transaction using the Partner commissionfield in PayPal. You can view transaction details applicable to sales tax, GST, and VAT by going to your PayPal dashboard.
Where Zoom is not required to collect and remit indirect taxes on the price charged to attendees, hosts are responsible for determining and remitting applicable indirect taxes