Verifying domain association in chats, meetings, and webinars

To foster trust and promote safer interactions within the Zoom platform, domain association is a feature that validates your domain and displays it on your Zoom profile card so that it’s visible to others in chats, meetings, and webinars.

Account owners and admins can enable this feature at the account level to ensure that anyone interacting with their users (both internal and external) on the Zoom platform recognizes them as part of the organization. This can be helpful to identify users within the same organization as you, as well as ensure that external users are from verified domains.

To have your domain association and validation appear on your profile card in Zoom meetings, webinars, and Team Chat, your account must have an associated domain set up and you must be signed in to that account when you’re in a meeting or webinar. Associated domains use an organization’s email address domain (such as @example.com) to add or auto-create users whose email addresses match that domain.

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Accounts that have associated domains enabled will have domain association automatically enabled (default on), except for accounts based in an EU data center, which must be manually enabled by an account owner or admin.

Prerequisites for setting up and using domain association

How to enable or disable domain association

If your account has associated domains enabled, your domain association will automatically be displayed, with the exception of accounts based in an EU data center. Account owners and admins can disable or change their account settings in the Zoom web portal.

Note: Your account must have an approved associated domain set up before you can enable or disable domain association.

  1. Sign in to the Zoom web portal as an admin with privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the General tab.
  4. Under Profile and Contacts, click the Display User’s Associated Domain toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.

How to verify a person’s domain association in a chat, meeting, or webinar

Team Chat

On the Zoom desktop app, hover over a contact’s profile picture or initials to view their profile card. If they are signed in to their account with an associated domain, you will see their validated domain displayed below their presence status.

Meetings and webinars

During a meeting or webinar, if a user’s organization is verified and it’s enabled by their admin to show, you can access their profile card to view their validated domain information through any of the following methods:

Note: In webinars, some of these options may not be visible to you depending on your role in the webinar. For example, if you’re a webinar attendee, you can’t view other attendees’ domains, but you can view hosts’ and panelists’ domains.