Account owners and admins can enable the Automatic fallback to Zoom's key settings from the Web portal to address data loss concerns when the key broker service is unavailable. This enhancement allows Zoom services to utilize a Zoom-provided fallback key if the customer's key cannot be accessed, ensuring recordings can still be securely stored. Administrators will be notified based on new rules in the Fallback Status notification module, and new customers will have the fallback feature enabled by default, with warnings provided if they choose to disable it due to potential data loss risks. Additionally, cloud meeting recordings will default to local recording if a key cannot be obtained, offering a robust fallback solution.
Learn more about what Zoom content Customer Managed Key can protect.