Enabling or disabling the AI Companion Panel in Zoom Workplace

Account owners and admins can enable or disable the AI Companion panel in Zoom Workplace, which provides users with a personal assistant within the Zoom Workplace app to help make their workdays more productive and manageable. If enabled, users will have an AI Companion diamond in Zoom Workplace that opens a panel where they can ask questions and receive tailored responses from different data sources and contexts available to them.

Learn more about using the AI Companion panel and how Zoom AI Companion features handle your data.

For language availability, review the supported languages for Zoom AI Companion features.

Requirements for enabling or disabling the AI Companion Panel in Zoom Workplace

• A Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace Enterprise, Zoom Workplace Enterprise Plus, or Enterprise Bundle account
• Account owner, admin privileges, or any custom role that has access to modify account settings

Note: AI Companion may not be available for select verticals and select regional customers. See the Zoom AI Companion Security and Privacy Whitepaper for more information.

How to enable or disable the AI Companion Panel in Zoom Workplace

Account

To enable or disable the AI Companion panel in Zoom Workplace for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the AI Companion tab.
4. Under General, click the AI Companion panel in Zoom Workplace toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) Select the Auto-delete AI Companion conversation history after(days) then select between 30 days, 60 days, 90 days, or 120 days.
7. Click Save.
8. (Optional) To prevent all users in your account from changing this setting, click the lock icon  , and then click Lock to confirm the setting.

Group

To enable or disable the AI Companion Panel in Zoom Workplace for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the AI Companion tab.
5. Under General, click the AI Companion panel in Zoom Workplace toggle to enable or disable it.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. (Optional) Select the Auto-delete AI Companion conversation history after(days) then select between 30 days, 60 days, 90 days, or 120 days.
8. Click Save.
9. (Optional) To prevent all users in your account from changing this setting, click the lock icon  , and then click Lock to confirm the setting.

User

To enable or disable the AI Companion Panel in Zoom Workplace for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the AI Companion tab.
4. Under General, click the AI Companion panel in Zoom Workplace toggle to enable or disable it.
   Note: If the option is grayed out, it has been locked at either the group or account level and needs to be changed at that level.
5. If a verification dialog appears, click Enable or Disable to verify the change.

Learn more about using AI Companion within the Zoom Workplace app.