Enabling or disabling the AI Companion Panel in Zoom Workplace

The AI Companion panel in Zoom Workplace provides users with a personal assistant within the Zoom Workplace desktop app, that helps users get more done. Users will experience having a personal Zoom assistant that helps make their workdays more productive and manageable.

If enabled, user will have an AI diamond  in the top right of their desktop app that opens a right-side panel. This is where they can send prompts and receive tailored responses sourced from different data sources and contexts available to the user. This feature is designed to enhance their productivity and collaboration.

Note: This feature is currently only supported in the Zoom Workplace desktop app.

This article covers

• How to enable or disable the AI Companion Panel in Zoom Workplace
  • Account
  • Group
  • User

Prerequisite for enabling or disabling the AI Companion Panel in Zoom Workplace

• A Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace Enterprise, Zoom Workplace Enterprise Plus, or Enterprise Bundle account
  Note: AI Companion may not be available for select verticals and select regional customers. See the Zoom AI Companion Security and Privacy Whitepaper for more information.
• Account owner, admin privileges, or any custom role that has access to modify Account Settings

How to enable or disable the AI Companion Panel in Zoom Workplace

Account

To enable or disable the AI Companion panel in Zoom Workplace for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the AI Companion tab.
4. Under General, click the AI Companion panel in Zoom Workplace toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) Select the Auto-delete AI Companion conversation history after(days) then select between 30 days, 60 days, 90 days, or 120 days.
7. Click Save.
8. (Optional) To prevent all users in your account from changing this setting, click the lock icon  , and then click Lock to confirm the setting.

Group

To enable or disable the AI Companion Panel in Zoom Workplace for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management, then Groups.
3. Click the applicable group name from the list.
4. Click the AI Companion tab.
5. Under General, click the AI Companion panel in Zoom Workplace toggle to enable or disable it.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. (Optional) Select the Auto-delete AI Companion conversation history after(days) then select between 30 days, 60 days, 90 days, or 120 days.
8. Click Save.
9. (Optional) To prevent all users in your account from changing this setting, click the lock icon  , and then click Lock to confirm the setting.

User

To enable or disable the AI Companion Panel in Zoom Workplace for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Settings.
3. Click the AI Companion tab.
4. Under General, click the AI Companion panel in Zoom Workplace toggle to enable or disable it.
   Note: If the option is grayed out, it has been locked at either the group or account level and needs to be changed at that level.
5. If a verification dialog appears, click Enable or Disable to verify the change.

Learn more about AI Companion within the Zoom Workplace desktop app.