Forwarding emails in Zoom Mail

Zoom Mail allows users to share emails directly from the Zoom desktop or mobile app, whether forwarding an email as part of an ongoing conversation or sending an existing email.

Prerequisites for using the Zoom Mail client

How to forward an email

  1. Sign in to the Zoom desktop app.
  2. Click the Mail tab.
  3. Open the email you want to forward.
  4. At the top of the email, click the Forward icon .
    The Compose window will appear with the email content included.
  5. Enter the recipient's email address.
  6. (Optional) Add or modify the message before sending.
  7. Click Send.

Forward an email as an attachment

To forward an email as an attachment, you must save it either as a PDF or .eml file first.

Save email as PDF

  1. Open the email you want to forward.
  2. In the top-right corner, click the More icon .
  3. Click Print.
  4. Under Printer, select Adobe PDF.
  5. Choose a location on your computer to save the PDF file.
  6. Attach the saved PDF file to your new email.

Save email as .eml file

  1. Open the email you want to forward.
  2. In the top-right corner, click the More icon .
  3. Click Download Message.
  4. Locate the downloaded .eml file.
  5. Attach the .eml file to your new email.

Android | iOS

  1. Sign in to the Zoom mobile app.
  2. Tap Mail.
  3. Tap the email you want to forward.
  4. At the top of the email thread, tap the More icon , then tap the Forward icon .
    The Compose window will appear with the email content included.
  5. Enter the recipient's email address.
  6. (Optional) Add or modify the message before sending.
  7. Tap Send.