Using the Jira Connector

Account owners and admins can easily integrate Jira with the Zoom platform using the Jira Connector. With a simple setup, this integration allows teams to create, manage, and track Jira issues directly from within Zoom Workflow Automation. By connecting Zoom with Jira, teams can streamline their workflow, improve collaboration, and ensure a seamless experience, ultimately enhancing productivity and issue resolution within your organization.

You can also use Jira with Zoom AI to streamline your workflows. Learn more about using Zoom AI to create, update, and delete a Jira, and summarize a Jira.

Requirements for using the Jira Connector

Table of Contents

How to install from the Zoom App Marketplace

  1. Sign in to the Zoom App Marketplace.
  2. In the top right of your screen, search for Jira Connector by Zoom.
  3. Click Create Connector. You will redirect to the success page.
  4. Click Manage Connectors. You will find that the Jira Connector is already installed.

How to update the Jira Connector with Workflow Automation

  1. Sign in to the Zoom web portal, and enable Workflow Automation if you haven’t already.
  2. Sign in to the desktop app.
  3. At the top of the desktop app, click the More menu, then Workflows.
    Upon clicking on Workflows, you’ll see a list of pre-built templates, your workflows, and the ability to create workflow from scratch or through templates.
  4. Click Create.
  5. Select your preferred trigger for the workflow.
  6. In the Workflow Actions panel, click on Jira.
  7. Drag and drop the Create an Issue action onto the Workflow builder canvas.
  8. Click on the Create an Issue action to open its settings.
  9. Connect to your Jira account, select the Jira site you want to connect, and then click Accept.
  10. Select the Jira site.
  11. Return to the Jira Workflow and refresh the page.
  12. Click Save, then Publish the workflow.
  13. Trigger the workflow, and a new Jira issue will be created.

How to remove the Jira Connector

  1. Sign in to the Zoom App Marketplace with your Zoom account.
  2. In the top right of the page, click Manage.
  3. In the navigation menu, click Manage Connectors.
  4. Next to the Jira Connector, click the overflow menu  and select Delete.
  5. Confirm the dialogue and click Delete.

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