How to take a screenshot of a Zoom Room or controller display

Account owners and admins can select a desired Zoom Room from the admin portal and capture a real-time screenshot of what the Zoom Room's display and controller screens are showing. A notice appears on the Zoom Room's display and controller when a screenshot is taken, and admins have the option to save the screenshot to their computer.

Requirements

• Zoom Rooms:
  • Windows version 6.3.0 or higher
  • macOS version 6.3.0 or higher
  • Appliances version 6.3.0 or higher
  • iPad version 6.3.0 or higher
• Zoom Rooms controller
  • iOS controller version 6.3.0 or higher
  • Android controller version 6.3.0 or higher
  • Windows attached controller version 6.3.0 or higher
• Administrator access to Room Management in the Zoom web portal

How to enable the ability to take a screenshot

1. Sign in to the Zoom web portal.
2. Click Room Management, then Zoom Rooms. 
3. You can use location hierarchy to configure this setting for a specific room or location. Click Account Settings to configure it for the entire account. 
4. Click the toggle next to Allow Zoom Rooms admins to take screenshots of the Zoom Rooms display/controller. 

How to take a screenshot of a Zoom Room or controller display. 

1. Sign in to the Zoom web portal.
2. Click Room Management, then Zoom Rooms. 
3. Click Edit next to the room you want to take a screenshot of. 
4. Under the Take a screenshot heading, click Screenshot.
5. Click Save Screenshot, then choose a destination for the file, and click Save.