Enabling or disabling the Trash tab for the Recordings & Transcript page

Account owners and admins can enable or disable the enable trash for recording and transcript settings for users within their account. If enabled, a Trash tab is added to the Recordings & Transcript page. This tab prominently displays a trash icon and label showing the count of items in the Trash status. This allow users to access and take actions on these items, such as deleting or recovering them.

Requirements for enabling or disabling the Trash tab for the Recordings & Transcript page

• A Pro, Business, Education, or Enterprise account
• Account owner or admin privileges

How to enable or disable the Trash tab for the Recordings & Transcript page

Note: When the Enable Trash for Recording and Transcript setting is disabled, the Trash tab will no longer be accessible. As a result, any deleted recordings, recording files, or transcripts will be permanently deleted within 24 hours.

Account

To enable or disable the trash for recording and transcript for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Recordings & Transcript tab.
4. Under Data retention, click the Enable trash for recording and transcript toggle to enable or disable it.
   Note: Deleted cloud recordings, recording files, and transcripts will be in the trash for 30 days. These files will not count as part of the total storage allowance. Once you turn off this setting, any deleted cloud recordings, recording files, and transcripts will be permanently deleted within 24 hours.
5. If a verification dialog appears, click Enable or Disable to verify the change.