Allowing audio and video permissions in the Zoom Web App

Updates typically occur in the background when you close and reopen your browser. However, if you haven't closed your browser in a while, you may see a pending update:

1. On your computer, open Chrome.
2. At the top right, click More (three dots), then select Help and About Google Chrome.
3. Click Relaunch to apply the update.
4. If you don’t see the "Relaunch" option, you’re already using the latest version.

Note: Chrome automatically restores your open tabs and windows when it restarts, but Incognito windows won't be reopened. If you prefer not to restart right away, click Not now. The update will be applied the next time you restart Chrome.

Android

Chrome should update automatically based on your Play Store settings. To check if a new version is available, follow these steps:

1. On your Android phone or tablet, open the Google Play Store app.
2. At the top right, tap your profile icon.
3. Select Manage apps & device.
4. Under "Updates available," locate Chrome.
5. Next to Chrome, tap Update.

iOS

Chrome should automatically update based on your Apple App Store settings. To check if a new version is available, follow these steps:

1. On your iPhone or iPad, open the App Store.
2. At the top right, tap your profile icon.
3. Scroll down to Available Updates and look for Chrome.
4. If Chrome is listed, tap Update to install the update.
5. If prompted, enter your Apple ID password.
6. The update will download and install.

If you don't have the Google Chrome app, you can download it from the App Store.

If a Safari update is available for your device, you can get it by updating or upgrading the operating system on your device.

macOS

1. Open Software Update. Use Spotlight in the menu bar to search for "Software Update" and select it from the results, or click the Apple menu (), System Settings, General, then Software Update.
2. On older macOS versions, click the Apple menu (), System Preferences, then Software Update.
3. Software Update will automatically check for new software.
4. If new software is available, click the Update or Upgrade button. If your Mac is up-to-date, it will notify you.
5. Before installation begins, you'll be asked to enter your administrator password (the password you use to log in to your Mac).
6. Your Mac might restart and show a progress bar or blank screen several times during the installation.

iOS

1. Back up your device using iCloud or your computer.
2. Connect your device to a power source and ensure it's connected to Wi-Fi.
3. Click Settings, General, then tap Software Update.
4. If multiple update options are available, select the one you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, and then tap Install Now. If you don't know your passcode, refer to the instructions for recovery.

Firefox updates automatically by default but you can always check for updates at any time.

1. Open the Firefox menu from the menu bar and select About Firefox.
   This will open the About Firefox window.
2. Firefox will automatically check for updates. If an update is available, it will be downloaded.
3. Once the download is complete, click Restart to update Firefox to apply the update and restart Firefox.

1. In the browser, click Settings and more, Help and feedback, then About Microsoft Edge (edge://settings/help).
2. If the About page shows Microsoft Edge is up-to-date, no further action is needed.
3. If the About page shows An update is available, select Download and install to proceed. Note: Network charges may apply, especially if you're on a cellular network.
4. If the About page shows To finish updating, restart Microsoft Edge, select Restart. The update is already downloaded, and you just need to restart the browser for it to be applied.

Make sure you allow microphone access on the site you want to use. You can allow all sites to use your microphone, or just the specific site you’re on.

On computers with Chrome, you must allow the browser to access your microphone. To grant permission again:

1. In the Chrome address bar, enter chrome://settings/content/microphone.
2. Under "Default behavior," select the circle next to " Sites can ask to use your microphone."
3. If present, under "Allowed to use your microphone," click Delete.
4. Refresh the page.
5. When prompted, grant camera and microphone access.

macOS

To manage microphone access:

1. Choose Apple menu > System Settings, then click Privacy & Security in the sidebar (you may need to scroll down).
2. Click Microphone on the right.
3. Toggle microphone access on or off for each app in the list.

To manage camera and microphone permissions for a site that requests access to these features:

1. Open Firefox and visit the desired site.
2. A pop-up will appear asking for confirmation to share your device’s camera and microphone with the site.
3. If you want Firefox to remember your choice for future visits to this site, check the Remember this decision box.
4. Click Allow to share your camera and microphone with the site.
5. Click Block if you prefer not to share these devices with the site.

On Windows, having a camera and microphone on your device allows you to make video calls, take pictures, record videos, and more. Many apps and services request access to your camera or microphone, and Windows provides settings to control which apps are allowed to use them.

Some users may be concerned about unknown apps, organizations, or malware accessing their camera or microphone. You should always be in control when your camera or microphone are in use. To help you stay informed, the following indicators are available:

• If your device has a camera light, it will turn on when the camera is in use.
• If there is no camera light, you will receive a notification when the camera is turned on or off.

For the microphone, the following indicator is provided:

• A microphone icon will appear in the notification area of the taskbar when the microphone is in use.

To view which apps are currently using your camera or microphone, or have recently accessed them, follow these steps:

In Windows 10:

• Go to Start > Settings > Privacy > Camera
• Go to Start > Settings > Privacy > Microphone

In Windows 11:

• Go to Start > Settings > Privacy & Security > Camera
• Go to Start > Settings > Privacy & Security > Microphone

1. On your Chromebook, click the time in the bottom right corner, then select Settings.
2. In the left sidebar, click Security and Privacy, then choose Privacy controls.

For computers running macOS Mojave (10.14) or later, you must grant microphone access to your web browser to allow access to your device's audio.

1. Open System Settings, then select Privacy & Security.
2. Choose Microphone.
3. Check the box next to the browser you're using (Google Chrome, Firefox, Safari, or Edge).

1. On your computer, click Start, then select Settings.
2. Choose Privacy & Security, then click Microphone.
3. Toggle on Microphone access and enable Let apps access your microphone.

Note: This setting allows any user on the device to choose whether apps can access the microphone.

1. Open the Sound settings on your device.
2. Click on Input.
3. Select your microphone from the device list.
4. Ensure the microphone is turned on.
5. Adjust the volume using the slider, if needed.
6. Click OK to save your settings.