Enabling ending conference calls once originator drops
Account owners and admins can enable or disable the End conference call once the call originator drops feature. Once this feature is enabled, a conference call will end when the originator, who first merges other participants into the conference call, drops.
Additionally, if the host's admin has enabled the End conference call once the call originator drops setting, the Transfer option is disabled in the conference call to prevent the whole call from ending when they leave. The transfer option will not be allowed according to the admin policies.
Notes:
- This setting is only available with Zoom app version 5.13.0 or later.
- This feature is excluded from conference barge in shared line group and conference calls in shared line appearance.
Requirements for enabling or disabling ending conference calls once call originator drops
- Zoom Phone license
- Account owner or admin privileges
How to enable or disable ending conference calls once originator drops
Account
To enable or disable End conference call once the call originator drops for all users in the account:
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation menu, click Account Management then Account Settings.
- Click the Zoom Phone tab.
- Under General, click the End conference call once the call originator drops toggle to enable or disable it.
- If a verification dialog appears, click Enable or Disable to verify the change.