Naming convention for Zoom Contact Center files

Zoom Contact Center uses a standard naming convention whenever it generates files.

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How the naming convention works

Any generated file has a name that includes its timestamp, its unique ID, and its type of recording, transcript, or inbox mail.

[GMT][Year][Month][Day]-[Hour][Minute][Second]_[Unique ID]_[Data type].[File extension]

For example, the file "GMT20221115-181507_88v27Vl8TzyusVnY6y2uHw_VideoRecording.mp3" has the following information:

Timestamp

The timestamp [GMT][Year][Month][Day]-[Hour][Minute][Second] uses the format GMTYYYYMMDD-HHMMSS. To keep the file name short and avoid problems with character limits, date and time are separated by a dash but no additional punctuation separates the numbers.

Unique ID

The [Unique ID] depends on whether the file is for a recording, a transcript, or an inbox mail:

Data type

The [Data type] depends on the file type: