Managing fax cover templates

Account owners and admins can create and manage fax covers. Users can apply the fax covers created by admins when creating a new fax.

Learn more about how to use fax templates.

Requirements for managing fax cover templates

• Account owner or admin privileges
• Either a Zoom Workplace license with Phone included, or a standalone Zoom Phone calling plan
• Paid user must have one of the following licensing plans:
  • Zoom Workplace bundles that include Zoom Phone:
    • Zoom Workplace Pro Plus
    • Zoom Workplace Business Plus
    • Zoom Workplace Enterprise Premier
  • Zoom Workplace for Education bundles:
    • Zoom Workplace for Education School and Campus Plus
    • Zoom Workplace for Education Enterprise Premier
  • Zoom Phone plans:
    Note: Online Fax is available for all countries except Japan and India.
    • Zoom Phone Metered Plans
    • Zoom Phone Unlimited Plans (Standalone)
    • Zoom Phone Pro

How to access the fax cover setting

In Account Settings, click Fax cover page management to manage fax cover templates.

Learn more about accessing fax cover page management through Account Settings.

How to add fax covers

Administrators can create and manage cover pages. Once added, these cover pages will be available to both users and other administrators.

Note: You can add up to 50 fax covers.

1. Access the Fax cover setting.
2. In the top-right corner of the page, click + New cover.
   A pop-up window will appear.
3. In the window, enter the following details:
   Note: The following information will be printed. Users can apply this cover while creating a fax.
   
   • Cover name: Enter a cover name.
   • Cover type: Click the dropdown and select the cover type.
   • (Optional) Cover logo: Upload a JPG or PNG file, up to 2 MB.
   • Fax number: Select from the following options:
     • Use sender's fax number.
       
     • Use the fax number specified below: When this option is selected, enter a fax number.
   • (Optional) Phone number: Enter a phone number.
   • (Optional) Company: Enter the company name.
   • (Optional) Country/Region: Click the dropdown and select a country or region.
   • (Optional) State/Province/Territory: Click the dropdown and select a state, province, or territory.
   • (Optional) Street Address: Enter the street address.
   • (Optional) City: Enter the city.
   • (Optional) ZIP/Postal code: Enter the ZIP/postal code.
4. View the fax preview on the right side of the window.
5. Click Save.
   The created fax cover will appear in the Fax cover tab.

How to manage fax covers

Manage one fax cover

1. Access the Fax cover setting.
2. Hover your cursor over the fax cover you want to manage, then click the ellipsis in the top-right corner.
3. Click from the following actions:
   • Preview : Preview the fax cover.
   • Edit : Edit the fax cover.
   • Delete : Delete the fax cover. If a confirmation window appears, click Delete to confirm.

Manage multiple fax covers

1. Access the Fax cover setting.
2. Hover your cursor over the fax covers you want to manage, then select the checkboxes in the top-left corner.
   Note: After selecting at least 1 fax cover, you can click Select all results of current page at the top of the page to select all fax covers.
3. At the top of the page, click Delete to delete the selected fax covers. If a confirmation window appears, click Delete to confirm.
   Note: Once deleted, this action cannot be undone.