Getting started with Custom AI Companion features
With Custom AI Companion, you can customize your Zoom experience with advanced AI features, including meeting summary templates, third-party integrations, custom avatars, and more. These features are designed to help meet unique organizational needs.
Custom AI Companion availability
Custom AI Companion is a paid add-on that requires a Zoom Workplace Pro or higher account. For more information, contact Sales.
Custom AI Companion features
| Feature | Description | Setting management |
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| Knowledge collections | Allow AI Companion to reference knowledge collections created in AI Studio as data sources to answer user queries within the Zoom application. |
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| Custom dictionaries | As an admin, improve AI Companion transcription accuracy by creating custom dictionaries tailored to your organization’s terminology in AI Studio. |
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| Allow AI Companion assistant to join third-party meetings | Allow AI Companion to join your Google Meet or Microsoft Teams meetings to transcribe. You need to connect to a calendar service in your web profile page. |
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| Custom meeting summary templates | Select a meeting summary template that includes dynamic placeholders and pre-defined sections to reflect the tone, structure, and focus of each meeting. |
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| Custom avatars | Users can generate avatar-based videos by using text input which their avatar converts into spoken content, maintaining their likeness and voice characteristics. |
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| Perform tasks in third-party apps | Allow AI Companion to perform tasks on your behalf in third-party apps configured within AI Studio. |
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How to enable or disable custom AI Companion features
You can control custom AI Companion features in the Zoom web portal. Account owners and admins can choose to enable or disable custom AI features for all users on the account or specific groups of users. Individual users can also enable or disable some AI features for their own use, if not locked by an admin at the account or group level.
- Sign in to the Zoom web portal.
- In the navigation menu, do one of the following:
- To enable or disable for all users on the account, click Account Management then Account Settings.
- To enable or disable for a group of users, click User Management then Groups and choose a group name from the list.
- To enable or disable for your own use, click Settings.
- Click the AI Companion tab.
- In the Custom AI Companion section, click the toggle next to a feature to enable or disable it.
Notes:
- Some AI Companion features are only available at the account and group levels.
- If a feature is grayed out, it has been locked at the account or group level and must be changed by an admin.
- (Optional) If you're an admin modifying account or group settings, click the lock icon to prevent users in the account or group from changing the settings.
Learn more about configuring custom AI Companion features.
Note on Data Usage
Zoom does not use any customer audio, video, chat, screen sharing, attachments or other communications-like content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party AI models.
Please refer to the Zoom Privacy Statement for additional details on how Zoom processes personal data to provide its products and services.