Using the Google Workspace Group Connector

The Google Workspace Group Connector allows IT admins to connect Google Groups to Zoom. Once connected, these groups can be used within Zoom’s products to easily create continuous meeting chats on Team Chat without having to manually type each email within a group.

Admins can decide which groups to connect, and can choose to automatically keep the groups up-to-date with any changes made to a group within Google. All group information is secure with Zoom and only IT admins and their users will be able to access this data.

If you make any of the following changes to the Google group, they will be synced to the Zoom group:

Requirements for using the Google Workspace Group Connector

Table of Contents

How to set up the Google Workspace Group Connector and sync the groups

  1. Sign in to the Zoom App Marketplace as an admin.
  2. Search for Google Workspace Group Connector by Zoom.
  3. Click Create Connector.
    The connector will be successfully created.
  4. In the top-right corner, click Manage.
  5. In the navigation menu, under Admin app management, click Manage Connectors.
  6. Click Google Workspace Group Connector.
    A new window will open.
  7. Click Connect.
  8. Sign in to your Google admin account, then click Continue.
    You will be redirected to the confirmation page.
  9. Click Confirm.
    You will be redirected to the Manage page which lists your Google groups.
  10. (Optional) Click the toggle next to Automatically provision new groups in the future to enable or disable automatic group provisioning. If you disable it, new groups created on your Google account in the future will not be automatically connected to Zoom.
  11. Select the check box next to each Google group you want to sync to your Zoom account.
  12. Click Connect selected.
    The groups will start connecting to your Zoom account. It may take a few minutes for the connection to sync and the groups to appear in Zoom. Once connected, the status will show Connected.

How to view Google Groups in Zoom

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click User Management then Groups.
  3. View the list of groups.

Learn more about managing groups in Zoom.

How to disconnect Google Groups

  1. Sign in to the Zoom App Marketplace.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, under Admin app management, click Manage Connectors.
  4. Click Google Workspace Group Connector.
    A new window will open.
  5. Select the check box next to the group's name that you want to disconnect, or select the check box at the top of the list to easily select all groups.
  6. Click Disconnect selected or Disconnect all.

How to troubleshoot connection errors

After syncing your Google groups, the status of the group will show Connected in the Zoom App Marketplace. If there is an error with a group, the status will show Error. Click the View details link to understand what the error is.

Duplicate name error

The duplicate name error means that a group with the exact name already exists in Zoom. You can choose to replace it with the one from Google by clicking Replace, or click Don't Replace if you want to maintain the Zoom group without syncing the Google group. If you don't replace the group, the Error status will change to Not connected to confirm that you've taken action on the error.

How to remove the Google Drive Connector

  1. Sign in to the Zoom App Marketplace with your Zoom account.
  2. In the top right of the page, click Manage.
  3. In the navigation menu, click Manage Connectors.
  4. Next to the Google Workspace Group Connector, click the ellipses icon ..., then click Delete.
  5. Confirm the dialogue and click Delete.
    The connector will be deleted, and Zoom will not sync Google groups to Zoom groups anymore. The synced Zoom group will not be deleted.

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