Setting up a Delivery space

Requirements for setting up a Delivery space

• Pro, Business, Education, or Enterprise account
• Account owner or Delivery Management admin privileges
• Visitor Management license

How to set up a Delivery space

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management, then Delivery Management.
3. Select the location (campus, building, or floor level), in which you want to place a delivery space.
4. Click the Delivery spaces tab, then click Add delivery space.
5. Type the name of the delivery space under Delivery space name.
6. Click Save.
7. (Optional) Click Save & add another to add another delivery space in the same location.

How to activate or deactivate a Delivery space

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management, then Delivery Management.
3. Click a location in the hierarchy, then click the Delivery spaces tab.
4. Click the checkbox for the Delivery space you want to activate or deactivate.
5. Click the Activate or Deactivate button.
6. Click Confirm to save your changes.

How to filter Delivery spaces by their active or deactivated status

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management, then Delivery Management.
3. Click a location in the hierarchy, then click the Delivery spaces tab.
4. Click the All space status dropdown and select either Activated or Deactivated.

Edit Delivery Management Account Settings

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management, then Delivery Management.
3. Select All Locations, then click Account settings.
4. Under Basic, enable or disable Allow deliveries for the account.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) Select the following checkboxes under Required delivery information, click Save, and then click Continue:
   • Recipient's full name
   • Delivery space
   • Pictures
   • Carriers
   • Tracking number
7. (Optional) To prevent changes to this setting at a lower location level, click the lock  icon and then Lock to confirm the setting.
8. Under Pick-up, toggle to enable or disable Choose the confirmation method when pick up deliveries on a kiosk.
9. Select the following radio button, then click Save.
   • Signature
   • Confirmation Picture
10. (Optional) To prevent changes to this setting at a lower location level, click the lock  icon and then Lock to confirm the setting.
11. Under Notification, click the following toggles to enable or disable them:
    • Workspaces Notifications in Zoom Team Chat
    • Delivery notifications in Slack
    • Delivery notifications in Microsoft Teams
    • Delivery notifications:
      • When a delivery is marked as awaiting picked up: Select Email, Zoom, Slack, or all of them
      • When a delivery is marked as lost: Select Email, Zoom, Slack, or all of them
      • When a delivery is moved: Select Email, Zoom, Slack, or all of them
      • When a delivery is deleted: Select Email, Zoom, Slack, or all of them

Edit Delivery spaces, floors, buildings, campuses, cities, states, and countries/regions settings

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management, then Delivery Management.
3. Select the location (delivery spaces, floors, buildings, campuses, cities, states, countries), where you want to edit the delivery space settings.
4. Click the Edit button.
5. Under Basic, toggle to enable or disable Allow deliveries at this delivery space.
   Note: The feature is only available under Delivery space.
6. Under Name, click the pencil icon to edit the name of the delivery spaces, floors, buildings, campuses, cities, states, and countries/regions.
7. (Optional) Select the following checkboxes under Required delivery information, then click Save.
   • Recipient's full name
   • Delivery space
   • Pictures
   • Carriers
   • Tracking number
8. (Optional) To prevent changes to this setting at a lower location level, click the lock  icon and then click Lock to confirm the settings.
9. Under Pick-up, toggle to enable or disable Choose the confirmation method when pick up deliveries on a kiosk.
10. Select the following radio button, then click Save.
    • Signature
    • Confirmation Picture
11. (Optional) To prevent change to this setting at a lower location level, click the lock  icon and then click Lock to confirm the setting.