Enabling or disabling Webinar Summary with AI Companion

Account owners and admins can enable or disable the Zoom AI Companion Webinar Summary feature. This feature uses AI technology, which may include third-party models, and allows webinar hosts to initiate an AI-generated webinar summary. The summary will be automatically sent after the webinar has ended.

Learn more about using Webinar Summary and how Zoom AI Companion features handle your data.

For language availability, review the supported languages for Zoom AI Companion features.

Requirements for enabling and disabling Zoom Webinar Summary

• Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace Enterprise, Zoom Workplace Enterprise Plus, or Enterprise Bundle account
  Note: Webinar Summary is available to customers with an active BAA. Learn more about AI Companion feature availability.
• Account owner, admin privileges, or any custom role that has access to modify account settings

Note: AI Companion may not be available for select verticals and other select customers.

Limitations of Webinar Summary with AI Companion

• If you have set your pronouns in your Zoom profile, the AI Companion feature will use those pronouns when referring to you. If you do not set your pronouns or choose not to share them in the webinar, the pronouns chosen by the Large Language Model (LLM) will be used instead.
• Webinar Summary with AI Companion is not available within breakout rooms

How to enable or disable Webinar Summary

Account

To enable or disable Webinar summary with AI Companion for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the AI Companion tab.
4. Under Webinar, click the Webinar summary with AI Companion toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) Select the check boxes next to the following sub-settings to enable or disable them as needed:
   • Turn on webinar summary automatically when webinars start: If enabled, webinar summary generation automatically starts for webinars for users on the account.
     Note: This does not require the host to be present, as the Webinar Summary generation will begin as soon as someone starts the webinar.
   • Send an email notification when sharing with others: If enabled, an email notification is sent when sharing the webinar summary with users. You can choose if the email contains or excludes the webinar summary text. If you choose not to include the webinar summary text in the email, a link will be sent instead, which opens the summary through the web portal and requires authentication before viewing.
   • Restrict users from sharing summaries to those outside of our organization: If enabled, users are prevented from sharing webinar summaries with external users.
7. Under Automatically share summary with, choose who automatically receives webinar summaries:
   
   • Only webinar host
   • Only webinar host, co-hosts, and panelists in our organization
   • Webinar host, cohosts, and all panelists (including those outside our organization)
8. Click Save.
9. (Optional) Enable the setting Allow host to include the summary in the webinar follow-up emails. By default it allows the host the option to choose if they want to add their AI summary to their follow up emails. If you would like the host to include the AI summary in their follow up emails by default, you can choose to enable the settings to:
   • Include the summary in the attendee emails.
   • Include the summary in the absentee emails.
10. (Optional) To prevent all users in your account from changing this setting or any sub-settings, click the lock icon next to a setting, and then click Lock to confirm the setting.

Group

To enable or disable Webinar summary with AI Companion for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the AI Companion tab.
5. Under Webinar, click the Webinar summary with AI Companion toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) Select the check boxes next to the following sub-settings to enable or disable them as needed:
   • Turn on webinar summary automatically when webinars start: If enabled, webinar summary generation automatically starts for webinars for users in the group.
     Note: This does not require the host to be present, as the Webinar Summary generation will begin as soon as someone starts the webinar.
   • Send an email notification when sharing with others: If enabled, an email notification is sent when sharing the webinar summary with users. You can choose if the email contains or excludes the webinar summary text. If you choose not to include the webinar summary text in the email, a link will be sent instead, which opens the webinar through the web portal and requires authentication before viewing.
   • Restrict users from sharing summaries to those outside of our organization: If enabled, users in the group are prevented from sharing webinar summaries with external users.
8. Under Automatically share summary with, choose who automatically receives webinar summaries:
   
   • Only webinar host
   • Only webinar host, co-hosts, and panelists in our organization
   • Webinar host, cohosts, and all panelists (including those outside our organization)
9. Click Save.
10. (Optional) Enable the setting Allow host to include the summary in the webinar follow-up emails. By default it allows the host the option to choose if they want to add their AI summary to their follow up emails. If you would like the host to include the AI summary in their follow up emails by default, you can choose to enable the settings to:
    • Include the summary in the attendee emails.
    • Include the summary in the absentee emails.
11. (Optional) To prevent all users in the group from changing this setting or any sub-settings, click the lock icon next to a setting, and then click Lock to confirm the setting.

User

To enable or disable Webinar summary with AI Companion for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the AI Companion tab.
4. Under Webinar, click the Webinar summary with AI Companion toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
6. (Optional) Select the check boxes next to the following sub-settings to enable or disable them as needed:
   • Turn on webinar summary automatically when webinars start: If enabled, webinar summary generation automatically starts for webinars for users in the group.
     Note: This does not require the host to be present, as the Webinar Summary generation will begin as soon as someone starts the webinar.
   • Send an email notification when sharing with others: If enabled, an email notification is sent when sharing the webinar summary with users. You can choose if the email contains or excludes the webinar summary text. If you choose not to include the webinar summary text in the email, a link will be sent instead, which opens the webinar through the web portal and requires authentication before viewing.
   • Restrict users from sharing summaries to those outside of our organization: If enabled, users in the group are prevented from sharing webinar summaries with external users.
7. Under Automatically share summary with, choose who automatically receives webinar summaries:
   
   • Only webinar host
   • Only webinar host, co-hosts, and panelists in our organization
   • Webinar host, cohosts, and all panelists (including those outside our organization)
8. (Optional) Enable the setting Allow host to include the summary in the webinar follow-up emails. By default it allows the host the option to choose if they want to add their AI summary to their follow up emails. If you would like the host to include the AI summary in their follow up emails by default, you can choose to enable the settings to:
   • Include the summary in the attendee emails.
   • Include the summary in the absentee emails.
9. Click Save.

Note on data usage

Zoom does not use any customer audio, video, chat, screen sharing, attachments or other communications-like content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party AI models.

We evaluate and update our models periodically and those used to support Zoom AI Companion may change from time to time. For features in AI Companion that use third-party AI model providers, we will share relevant data with those third-parties when you use the feature. For example, if you use webinar summary to create an AI-generated summary, the webinar transcript will be sent to the relevant model to provide the service. Data may be processed within U.S. based data centers.

Learn more about how Zoom uses data to provide Zoom AI Companion features.