Managing shift contacts

Zoom Workplace for Frontline workers can easily manage pinned contacts within the Today tab to allow for efficient communication. 

Requirements for managing shift contacts

• Zoom Workplace for Frontline license
• Zoom Workplace mobile app for Android or iOS: 6.4.5 or higher

How to add a pinned contact

1. Sign in to the Zoom for Workplace mobile app.
2. Tap the Today tab.
3. Under Shift contacts, tap Edit. 
4. At the bottom of the Pinned contacts list, tap Pin a new contact.
5. Enter the name of the contact and select the contact.
   The contact will automatically be added to the end of the Pinned contacts list, and will be displayed under Shift contacts. 

How to remove a pinned contact

Note: Shift group channels can not be removed. 

1. Sign in to the Zoom for Workplace mobile app.
2. Tap the Today tab.
3. Under Shift contacts, tap Edit. 
4. At the top of the Pinned contacts list, tap Edit.
5. Next to the desired contact, tap the Remove button  .
6. Tap Delete to remove the contact.
7. Tap Done. 

How to rearrange pinned contacts

1. Sign in to the Zoom for Workplace mobile app.
2. Tap the Today tab.
3. Under Shift contacts, tap Edit. 
4. Tap and hold the desired contact, then drag it to the desired placement.
5. Tap Done.