Enabling or disabling custom avatars for Zoom Clips

When account owners and admins enable custom avatars with AI for Zoom Clips, users within their account can generate a personalized digital avatar that closely resembles their appearance and replicates their voice, complete with lifelike facial expressions and synchronized speech. By simply entering text, users can create avatar-based videos that deliver authentic, engaging, and efficient communication.

Requirements for enabling or disabling AI custom avatars for Zoom Clips

• Zoom Workplace Pro and higher, Zoom Meeting EDU, Zoom Workplace Education, Healthcare new and Online BAA
• Clips enabled
• Account owner or admin privileges

How to enable or disable custom avatars for Zoom Clips

Enable or disable AI custom avatars for the entire account

This setting allows account owners or admins to enable or disable Create custom avatars for all users in the account.

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Settings .
4. Click Zoom AI.
5. Under Clips, click the Create custom avatars toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Enable or disable AI custom avatars for a group of users

This setting allows account owners or admins to enable or disable Create custom avatars for a specific group of users. Changes apply only to users in the selected group.

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Users .
4. Click Groups.
5. Click the applicable group name from the list.
6. In the General configuration section, click Edit product settings.
7. Click Zoom AI.
8. Under Clips, click the Create custom avatars toggle to enable or disable it.
9. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
10. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Enable or disable AI custom avatars for your personal account

This setting allows individual users to enable or disable Create custom avatars for their personal account. You do not need admin permissions to change the setting, unless it is locked by an admin for the entire account or a group of users.

1. Sign in to the Zoom web portal.
2. In the top-right corner, click your profile picture or initials, then click My account.
3. In the side menu, click Settings .
4. Click Zoom AI.
5. Under Clips, click the Create custom avatars toggle to enable or disable it.
   Note: If the option is grayed out, it has been locked at either the group or account level. You must contact your Zoom admin.