Enabling or disabling Custom AI Companion for third-party apps

Account owners and admins can allow users within their account to leverage third-party apps to streamline their workflows. Learn more about integrating AI Companion with third-party apps.

Requirements for enabling or disabling Custom AI Companion for third-party apps

• A Pro, Business, or Enterprise account
• Custom AI Companion add-on
• Account owner, admin privileges, or any custom role that has access to modify account settings

Note: AI Companion may not be available for select industry verticals and select regional customers. See the Zoom AI Companion Security and Privacy Whitepaper for more information.

How to enable or disable Custom AI Companion for third-party apps

Enable or disable custom AI Companion for third-party apps for the entire account

This setting allows account owners or admins to enable or disable AI Companion for third-party apps for all users in the account.

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Settings .
4. Click AI Companion.
5. Under Custom AI Companion, click the Allow AI Companion to perform tasks in third-party apps toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.

After enabling this setting, learn how to integrate AI Companion with third-party apps.

Enable or disable AI Companion for third-party apps for a group of users

This setting allows account owners or admins to enable or disable AI Companion for third-party apps for a specific group of users. Changes apply only to users in the selected group.

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Users .
4. Click Groups.
5. Click the applicable group name from the list.
6. In the General configuration section, click Edit product settings.
7. Click the AI Companion tab.
8. Under Custom AI Companion, click the Allow AI Companion to perform tasks in third-party apps toggle to enable or disable it.
9. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and must be changed at that level.
10. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.