Enabling or disabling Custom AI Companion to use third-party indexing services
With Custom AI Companion, account owners and admins can allow users within their account to use third-party indexing services as data sources for AI Companion. Enabling third-party indexes allows customers to access their enterprise resources, using their own pre-populated indexes, through AI Companion. Currently, customers can create knowledge collections using Amazon Q Business and Glean indexing services.
Requirements for enabling or disabling Custom AI Companion to use third-party indexing services
- A Pro, Business, or Enterprise account
- Custom AI Companion add-on
- Account owner, admin privileges, or any custom role that has access to modify account settings
Note: AI Companion may not be available for select verticals and select regional customers. See the Zoom AI Companion Security and Privacy Whitepaper for more information.
How to enable or disable Custom AI Companion to use third-party indexing services
Account
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation menu, click Account Management then Account Settings.
- Click the AI Companion tab.
- Under Custom AI Companion, click the Allow AI Companion to reference the organization's data sources toggle to enable or disable it.
Note: Enabling this option means you are allowing AI Companion to reference knowledge collections created in AI Studio as data sources to answer user queries within the Zoom application. - If a verification dialog appears, click Enable or Disable to verify the change.
- Click Save.
Learn more about setting up Custom AI Companion to use third-party indexing services.