Creating and managing custom dictionaries in AI Studio

Account admins can improve AI Companion transcription accuracy by creating custom dictionaries tailored to their organization’s terminology in AI Studio. Admins can import terms and acronyms from a file or manually add them, and manage updates over time, including making bulk changes and exporting terms.

Requirements for creating and managing custom dictionaries

• Zoom Workplace account with a Pro, Pro Plus, Business, Business Plus, Education, or Enterprise plan
• Custom AI Companion add-on
• Admin or account owner privileges

Creating a custom dictionary

1. Sign in to the Zoom web portal.
2. In the navigation menu, click AI Studio, then Custom Dictionary.
3. Click Create custom dictionary.
4. Select an Icon to represent the custom dictionary.
5. Enter a Dictionary name.
6. Enter a Description that summarizes the purpose of the custom dictionary
7. Select a Language from the drop-down.

   Note: English (US) is currently the only supported language, with additional languages planned for future updates.

8. Click Create.
9. Click Import from CSV to import a collection of terms in CSV format to improve transcription accuracy.
10. Click to upload or drag a file from your local device, then click Upload.

    Note: Files can be up to 1 MB in size, contain up to 500 terms, up to 256 characters per term and in CSV format.

11. (Optional) Click Add manually to enter terms into the custom dictionary individually.
12. Click Test.
13. Under Run an audio test select one of the options below to test your custom dictionary:
    • Test audio with your microphone: Use your local device to record yourself speaking for up to 60 seconds.
    • Drag and drop or choose an audio file: Drag and drop or click to select an audio file from your local device.

      Notes:

    • Files can be up to 5 MB in size and must be in MP3 or WAV format.
    • Audio clips created and uploaded for testing are stored temporarily and used only to evaluate the custom dictionary.
14. (Optional) Click the View original transcript toggle to compare the original transcript with the custom dictionary enabled transcript.
15. Click Publish.

    Note: Publishing allows AI Companion to reference the custom dictionary in responses, which is only available to users with an active Custom AI Companion license.

Managing custom dictionaries

Adding custom dictionary terms

1. Sign in to the Zoom web portal.
2. In the navigation menu, click AI Studio, then Custom Dictionary.
3. Select the custom dictionary.
4. Click Add manually to enter terms into the custom dictionary individually..
5. (Optional) Click Import from CSV, then Add to existing terms to add to your existing dictionary.

Deleting custom dictionary terms

1. Sign in to the Zoom web portal.
2. In the navigation menu, click AI Studio, then Custom Dictionary.
3. Next to the term, click .
4. Click Delete.

Editing custom dictionary terms

1. Sign in to the Zoom web portal.
2. In the navigation menu, click AI Studio, then Custom Dictionary.
3. Select the custom dictionary.
4. Click the term and adjust it as needed.
5. Click to confirm changes.
6. (Optional) Click to cancel changes.
7. (Optional) Click Import from CSV, then Replace existing terms to replace the existing list.

Exporting custom dictionary terms

1. Sign in to the Zoom web portal.
2. In the navigation menu, click AI Studio, then Custom Dictionary.
3. Select the custom dictionary.
4. Click Export to CSV to download the existing custom dictionary terms list to your local device in CSV format.