Using Zoom AI in third-party meetings

When enabled, licensed users can invite Zoom AI to attend meetings on third-party platforms (Google Meet and Microsoft Teams). Once invited, Zoom AI will join the meeting as a participant, transcribe the meeting to provide a summary, and answer questions post-meeting. You can enable or disable the third-party meeting capability manually or allow it to join automatically, depending on your preferences or admin configuration.

Requirements for using Zoom AI in third-party meetings

Table of Contents

How to invite Zoom AI to third-party meetings

Invite Zoom AI to scheduled third-party meetings

  1. Sign in to the Zoom desktop app.
  2. In the side menu, click the Home  tab.
  3. Locate the meeting you want to add Zoom AI to.
  4. In the meeting card, click the Ask AI drop-down.
  5. Click the Invite Zoom AI toggle to enable or disable.
    Note: If calendar sync has not been completed, a prompt will appear to sync your calendar before you can invite Zoom AI.

Invite Zoom AI while you're in a third-party meeting

  1. Sign in to the Zoom desktop app.
  2. In the side menu, click the Home  tab.
  3. Locate the meeting you want to add Zoom AI to.
  4. In the meeting card, click the Ask AI drop-down.
  5. In the active meeting card, click the Invite Zoom AI toggle to enable or disable the assistant.

    note icon

    The assistant will immediately leave the meeting when the Invite Zoom AI toggle is disabled and will not rejoin unless the Invite Zoom AI toggle is re-enabled

How to access notes and transcripts from third-party meetings

View my notes

Windows | macOS | Linux
  1. Sign in to the Zoom desktop app.
  2. In the side menu, click the My Notes  tab.
  3. Click All notes, then select the meeting topic.
  4. Click the Notes tab to view the meeting notes.
Web
  1. Sign in to the Zoom web portal.
  2. In the top-right corner, click the Zoom Products icon .
  3. In the Zoom Products menu, click My Notes .
    My notes will open in a new browser tab.
  4. Click All notes, then select the meeting topic.
  5. Click the Notes tab to view the meeting notes.

View meeting transcripts

Windows | macOS | Linux
  1. Sign in to the Zoom desktop app.
  2. In the side menu, click the My Notes  tab.
  3. Click All notes, then select the meeting topic.
  4. Click the Transcript tab to view the meeting transcripts.
Web
  1. Sign in to the Zoom web portal.
  2. In the top-right corner, click the Zoom Products icon .
  3. In the Zoom Products menu, click My Notes.
    My notes will open in a new browser tab.
  4. Click All notes, then select the meeting topic.
  5. Click the Transcript tab to view the meeting transcripts.

How to enable or disable pre-meeting email notifications

When enabled, either the host or all meeting invitees will receive an email notification approximately 10 minutes before the scheduled start time, informing them that the meeting will be transcribed. The email includes the meeting title, time, and a disclosure that Zoom AI will join to assist with transcription.

Enable or disable pre-meeting email notifications for the entire account

This setting allows account owners or admins to enable or disable pre-meeting email notifications for all users in the account.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the top-right corner, click your profile picture or initials, then click Admin Center.
  3. In the side menu, click Settings .
  4. Click Zoom AI.
  5. Under Meeting, enable Allow Zoom AI to join third-party meetings then select the Pre-meeting email notification check box.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
  7. Select one of the following options:
  8. Click Save.
  9. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Enable or disable pre-meeting email notifications for a group of users

This setting allows account owners or admins to enable or disable pre-meeting email notifications for a specific group of users. Changes apply only to users in the selected group.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the top-right corner, click your profile picture or initials, then click Admin Center.
  3. In the side menu, click Users .
  4. Click Groups.
  5. Click the applicable group name from the list.
  6. In the General configuration section, click Edit product settings.
  7. Click Zoom AI.
  8. Under Meeting, enable Allow Zoom AI to join third-party meetings then select the Pre-meeting email notification check box.
  9. If a verification dialog appears, click Enable or Disable to verify the change.
  10. Select one of the following options:
  11. Click Save.
  12. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Enable or disable pre-meeting email notifications for your personal account

This setting allows individual users to enable or disable pre-meeting email notifications for their personal account. You do not need admin permissions to change the setting, unless it is locked by an admin for the entire account or a group of users.

How to understand Zoom AI consent notices during third-party meetings

When the Zoom AI joins a Google Meet or Microsoft Teams meeting:

These visual elements are designed to provide third-party meeting participants with notice of the Zoom AI bot.