Version enforcement for the Zoom Enhanced API Connector

Starting in November 2025, Zoom plans to begin performing minimum version enforcement for the Enhanced API Connector software according to the Zoom Software Quarterly Lifecycle Policy.

The planned first enforcement in November 2025 will require:

Note: The Enhanced API Connector software and runner are bundled together.

Zoom encourages all customers to upgrade their Enhanced API Connector(s) to the minimum required version or greater as soon as possible. If the connector version and/or runner version of your Enhanced API connector is less than the minimum required version, you must upgrade before minimum version enforcement begins in November 2025, or the Enhanced API Connector will stop functioning.

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Updating the Enhanced API Connector software and runner on a Windows server requires uninstalling and reinstalling the Enhanced API Connector application as described below.

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How can I check the version of my deployed Enhanced API Connectors?

Customers may verify the current Enhanced API Connector and Runner version from the Zoom admin portal by following these steps:

  1. Sign in to the Zoom web portal.
  2. Click Room Management, then Cisco/Polycom Rooms.
  3. At the top of the page, click API Connectors.
  4. In the list of API Connectors, click the Connector ID for the desired API Connector.
  5. Under Instances, verify the Connector Version and Runner Version. 
    Note: If you are using Enhanced API Connector for a high-availability deployment, you will see multiple instances listed. You must confirm that each instance of each API Connector meets the required minimum versions.
  6. Repeat steps 4-5 for each deployed Enhanced API Connector.

If the runner version shown in your Enhanced API connector’s status panel is less than 6.1.0, you must upgrade before November 2025 or the Enhanced API Connector will stop functioning.

How do I upgrade the Enhanced API Connector for Windows Server?

Zoom recommends uninstalling the Enhanced API Connector application using the Windows OS Apps and Features control panel (also known as Add or remove programs), then rebooting the server. Next, reinstall using the most recent version of the Enhanced API Connector application,  which can be downloaded when clicking Install on the API Connector page. This action prevents the possibility of an old version of the runner remaining installed on the Windows Server. See Deploying the Enhanced API Connector for system requirements and Windows Server installation instructions.

Note: If you modified the runner.conf file of your current installation, note the changes you made before you uninstalled the Enhanced API Connector application as the runner.conf file will be removed as part of the uninstallation. Reapply the changes after reinstalling, then reboot the server.

How do I upgrade the Enhanced API Connector for Docker?

Zoom recommends redeploying the most recent Docker container. Learn more about deploying and updating the Enhanced API Connector for Docker.

How do I upgrade the Enhanced API Connector for Zoom Node?

The first available version of Enhanced API Connector for Zoom Node already meets the version requirements for the first minimum version enforcement planned for November 2025. It is not necessary to perform any upgrade at this time.

What should I do to prepare for future changes to the minimum version required by the Zoom Software Quarterly Lifecycle Policy?

Starting with Enhanced API Connector runner version 6.1.0, the Enhanced API Connector software is capable of automatic updates. Automatic updates are enabled by default.

If you elect to manage Enhanced API Connector updates manually, please carefully monitor the Zoom Software Quarterly Lifecycle Policy to ensure your Enhanced API Connector(s) remain above the minimum required version.