Enabling or disabling Zoom Hub

Enabling Zoom Hub helps users access their Zoom assets such as docs, whiteboards, clips, meeting recordings, and meeting summaries in one central location. By default, Zoom Hub is enabled for most accounts, but account owners and administrators can enable or disable it for specific users or user groups or for the entire account.

Requirements for enabling or disabling Zoom Hub

Table of Contents

How to enable or disable Zoom Hub

Account

To enable or disable Zoom Hub for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.

  2. In the navigation menu, click Account Management, then Account Settings.

  3. Click the Hub tab.

  4. Under Enable Zoom Hub, click the Enable Zoom Hub toggle to enable or disable it.

  5. If a verification dialog appears, click Enable or Disable to verify the change.

  6. (Optional) If you want to make these settings mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Group

To enable or disable Zoom Hub for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.

  2. In the navigation menu, click User Management then Groups.

  3. Click the desired user group or create a new group.

  4. Click the Hub tab.

  5. Under Enable Zoom Hub, click the Enable Zoom Hub toggle to enable or disable it.

  6. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

  7. (Optional) If you want to make these settings mandatory for all users in the selected group, click the lock icon, and then click Lock to confirm the setting.

User

To enable or disable Zoom Hub for your own use:

  1. Sign in to the Zoom web portal.

  2. In the navigation menu, click Settings.

  3. Click the Hub tab.

  4. Under Enable Zoom Hub, click the Enable Zoom Hub toggle to enable or disable it.

  5. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.