Enabling or disabling Zoom Hub

Enabling Zoom Hub helps users access their Zoom assets such as docs, whiteboards, clips, meeting recordings, and meeting summaries in one central location. By default, Zoom Hub is enabled for most accounts, but account owners and administrators can enable or disable it for specific users or user groups or for the entire account.

• Zoom United Pro
• Enterprise Bundle (Active Host)
• Education
• Education Site
• Education Site Legacy
• Zoom United Business
• Enterprise Plan
• Enterprise Bundle
• Zoom United Enterprise

Requirements for enabling or disabling Zoom Hub

• Account owner or admin privileges to enable at account or group level
  Note: Zoom Hub may not be available for select verticals and other select customers.
• Zoom desktop app
  • Windows: 6.5.5 or higher
  • macOS: 6.5.5 or higher
  • Linux: 6.5.5 or higher

How to enable or disable Zoom Hub

Account

To enable or disable Zoom Hub for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.

2. In the navigation menu, click Account Management, then Account Settings.

3. Click the Hub tab.

4. Under Enable Zoom Hub, click the Enable Zoom Hub toggle to enable or disable it.

5. If a verification dialog appears, click Enable or Disable to verify the change.

6. (Optional) If you want to make these settings mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Group

To enable or disable Zoom Hub for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.

2. In the navigation menu, click User Management then Groups.

3. Click the desired user group or create a new group.

4. Click the Hub tab.

5. Under Enable Zoom Hub, click the Enable Zoom Hub toggle to enable or disable it.

6. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

7. (Optional) If you want to make these settings mandatory for all users in the selected group, click the lock icon, and then click Lock to confirm the setting.

User

To enable or disable Zoom Hub for your own use:

1. Sign in to the Zoom web portal.

2. In the navigation menu, click Settings.

3. Click the Hub tab.

4. Under Enable Zoom Hub, click the Enable Zoom Hub toggle to enable or disable it.

5. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

Important note for Zoom Hub enablement: Zoom Hub is being included and enabled by default for all new and existing Zoom accounts to help streamline and simplify centralized access to and management of Zoom assets, such as recordings, documents, whiteboards, meeting summaries, and more. The option to disable Zoom Hub will be removed from the web portal settings. Zoom will enable Zoom Hub, and remove the option to disable it, for free customers and customers who purchased an account online (without Sales) on December 15, 2025. For all other Zoom accounts (excluding Zoom for Government and Zoom for Defense), Zoom will enable Zoom Hub (and remove the option to disable) on February 6, 2026.
Learn more from frequently asked questions about Zoom Hub enablement for customers.