Checking in to workspace reservations on behalf of users
Workspace admins and delegates can check in to workspace reservations on behalf of other users to prevent their reservations from being released. This is particularly useful for providing white glove service to executives and helping users who are unable to check in on time due to travel, technical issues, or other circumstances.
Requirements for checking in on behalf of users
How to check in on behalf of a user
Check in through the Zoom web portal
- Sign in to the Zoom web portal as a workspace admin or a delegate with scheduling rights.
- In the navigation menu, click Workspaces, then Workspace Reservation.
- In the top menu, right after the date and time, select the floor where the user reserved a desk or room.
- Find the user's reservation you want to check into.
- Click the desk or room, and click Check in.
- In the confirmation dialog, click Check in to confirm.
- (Optional) Select Don't ask me again to skip future confirmations.
Check in through the desktop app
- Sign in to the Zoom desktop app.
- Click the Workspaces
tab. - Under the Workspace Reservation tab, select the floor where the user reserved a desk or room.
- Find the user's reservation you want to check into.
- Click the desk or room, and click Check in.
- In the confirmation dialog, click Check in to confirm
- (Optional) Select Don't ask me again to skip future confirmations,
Note:
- Only workspace admins, booking admins, and delegates with proper permissions can check in on behalf of other users.
- The user will be checked into their workspace reservation. If a device is present at the workspace, the user will be automatically signed in.