Enabling or disabling Voice recorder with AI Companion

Account owners and admins can enable or disable Voice recorder with AI Companion, which allows users to record real-world conversations directly from the Zoom mobile app. The recordings are saved as audio files and are also transcribed and summarized using AI Companion.

Learn more about using Voice recorder with AI Companion. 

Requirements for managing Voice recorder with AI Companion

• A Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace for Education, or Zoom Workplace Enterprise account
• Account owner or admin privileges to enable or disable at the account or group level
• Zoom mobile app
  • Android: 6.4.5 or higher
  • iOS: 6.4.5 or higher
• The following features must be enabled to enable Voice recorder with AI Companion:
  • Cloud recording enabled
  • Automated captions enabled
  • Meeting summary with AI Companion enabled

How to enable or disable Voice recorder with AI Companion

Account

To enable or disable Voice recorder with AI Companion for all users on the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the AI Companion tab.
4. Under Recording, click the Voice recorder with AI Companion toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Voice recorder with AI Companion for a group of users:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the AI Companion tab.
5. Under Recording, click the Voice recorder with AI Companion toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Voice recorder with AI Companion for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the AI Companion tab.
4. Under Recording, click the Voice recorder with AI Companion toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.