Setting Up Delivery Receptionist Roles

The delivery receptionist role allows users to manage deliveries at designated locations without access to delivery settings. Account owners and admins can assign this role to staff members responsible for handling incoming deliveries, updating delivery statuses, and maintaining delivery records.

Requirements for setting up the delivery receptionist role

Table of Contents

How to assign the delivery receptionist role

Admin

  1. Sign in to the Zoom web portal as an owner or admin.
  2. In the navigation menu, click User Management, then Users.
  3. Search for the user you want to assign the role to.
  4. Click Edit next to the user's name.
  5. Under User Role, select Delivery receptionist.
  6. (Optional) Select specific locations that this user can manage deliveries for.
    Note: If no locations are selected, the user can manage deliveries for all locations.
  7. Click Save.

How to manage deliveries as a delivery receptionist

See additional details on how to manage deliveries.