When visitors attempt to access invitation links to register for a visit, they may encounter error messages if the invitation is no longer valid. This article explains the different error messages visitors might see and what they mean.
When visitors attempt to access invalid invitation links, they will see one of the following error messages explaining why the invitation is no longer valid:
If a visitor attempts to access an invitation link more than 2 hours after the scheduled visit time, they will see this message:
"This invitation has expired as the invitation time was more than 2 hours ago. Please contact your host."
If a visitor attempts to access an invitation link that has been canceled by the host, they will see this message:
"This invitation has been cancelled. The registration link is no longer valid."
If a visitor attempts to access an invitation link that has been updated, they will see this message:
"This invitation has been updated. A new invitation link has been emailed to you."
If a visitor attempts to access an invitation link that has been deleted, they will see this message:
"This invitation has been cancelled. The registration link is no longer valid."
If visitors encounter any of these error messages, they should:
Note: Hosts can create new invitations from the Zoom Visitor Management dashboard at any time.