Using GCash as a Zoom payment method

Zoom accepts GCash as a payment method for customers who meet the eligibility criteria.

Requirements for paying with GCash

• One of the following:
  • Customer making an active (net-new) purchase through one of the following scenarios:
    • Existing free Zoom account upgrading to a paid Zoom account
    • Existing free Zoom account resubscribing to a paid Zoom account (has an old, existing payment method on file)
    • New Zoom customer purchasing an account
  • Customer with existing GCash payment method purchasing an account upgrade
• Transacting in PHP currency
• Billing address in the Philippines

Note: Online purchase of Cloud Recording, Zoom Phone, Audio Conferencing, and Conference Room Connector is not currently supported with this payment method.

How to use GCash as your Zoom payment method

1. Start your purchase from the Zoom Plans and Pricing page and follow the instructions on screen.
2. Once you reach the payment step, in the Payment Method section, click GCash and then click Continue with GCash.
3. If you're on a desktop or laptop:
   1. A GCash QR code will be displayed on the screen.
   2. Open your GCash app on your mobile phone.
   3. Tap Pay QR, then Scan QR Code.
   4. Scan the QR code displayed on your Zoom checkout page.
   5. Confirm and complete the payment in the GCash app.
4. If you're on a mobile device:
   1. You'll be redirected to the GCash login page.
   2. Enter your mobile number and authenticate with OTP or MPIN.
   3. Review and confirm your payment directly in the GCash app.
5. After successful authorization, you’ll be redirected back to Zoom. Click Place Order.
   Your account will be set up almost immediately and you will receive an email confirming your subscription details. Once you receive confirmation, you can review your subscription and print your invoice.

How to pay for invoices and account upgrades with GCash

To pay your invoices, make sure GCash is your payment method as stated in the How to use GCash as your Zoom payment method section, then your payment method will automatically be used without any further action needed.

If you used GCash as your payment method when purchasing a Zoom account, you can also purchase upgrades to your account using GCash.

How to change your Zoom payment method to GCash

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Plans and Billing then Billing Management.
3. In the Payment Method section, next to your current payment method, click the ellipses icon .
4. Click Edit payment method.
5. Click Change Payment.
6. Select GCash and follow the same steps as stated in the How to use GCash as your Zoom payment method section.