Enabling or disabling email and team chat notifications in Whiteboard

Admins can enable or disable email and team chat notifications for Zoom Whiteboard. They can disable email and team chat notifications for the entire organization or specific groups. Users can also turn email and team chat notifications on or off at an individual level. However, notifications for permission requests remain enabled by default. This feature allows organizations to reduce notification noise and control the volume of email received related to Whiteboard activities.

Requirements for enabling or disabling email and team chat notifications in Whiteboard

Table of Contents

How to enable or disable email notifications in Whiteboard

Account

To enable or disable email notifications in Whiteboard for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Whiteboard tab.
  4. Under Notifications, click the Email notifications toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable email notifications in Whiteboard for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Whiteboard tab.
  5. Under Notifications, click the Email notifications toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable email notifications in Whiteboard for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Click the Whiteboard tab.
  4. Under Notifications, click the Email notifications toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

How to enable or disable team chat notifications in Whiteboard

Account

To enable or disable team chat notifications in Whiteboard for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Whiteboard tab.
  4. Under Notifications, click the Team Chat notifications toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable team chat notifications in Whiteboard for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Whiteboard tab.
  5. Under Notifications, click the Team Chat notifications toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable team chat notifications in Whiteboard for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Click the Whiteboard tab.
  4. Under Notifications, click the Team Chat notifications toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.