Enabling or disabling auto-call for Zoom Meetings

An admin can enable the auto-call feature for Zoom Meetings to help participants join scheduled meetings on time. By default, auto-call is enabled for most accounts, but account owners and administrators can enable or disable it for specific users or user groups or for the entire account.

Requirements for enabling or disabling auto-call for Zoom Meetings

• Account owner or admin privileges

• Pro, Business, Education, or Enterprise account

• Zoom desktop app

  • Windows: 6.5.0 or higher

  • macOS: 6.5.0 or higher

How to enable or disable auto-call for Zoom Meetings

Account

To enable or disable auto-call for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management, then Account Settings.
3. Click the Meeting tab.
4. Under General, click the Enable auto-calling toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable auto-call for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under General, click the Enable auto-calling toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable auto-call for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Meeting tab.
4. Under General, click the Enable auto-calling toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.