Using Apps in chats

Apps in Zoom Team Chat allow you to integrate your favorite tools directly into conversations, enhancing productivity and enabling collaboration without leaving Zoom. With this feature, you can add Apps to channels, group chats, and continuous meeting chats, and interact with them through simple commands.

Requirements for using Apps in Zoom Team Chat

Table of Contents

How to add an App to a chat

Method 1: Adding an App using a @mention

  1. Select the desired channel, group chat, or continuous meeting chat.
  2. In the message compose box, type @AppName (for example @Asana).
  3. If the app isn’t already in the chat, a prompt will appear.
  4. Click the  button to add the app to chat.

Method 2: Adding an App from the Integrations menu

  1. Select the desired channel, group chat, or continuous meeting chat.
  2. At the top right of the chat window, click the Members icon.
  3. In the modal that opens, select the Integrations tab.
  4. Click Add Apps (if apps have already been added, this button will show as Manage Apps).
  5. Search for and select the app you want to add.

How to use an App in chat

Once an app has been added to a chat, all members can interact with it.

  1. In the message compose box, type @AppName to invoke the app.
  2. The app will respond directly in the chat with a list of available commands.
  3. Follow the on-screen prompts to complete your action.

How to remove an App from a chat?

  1. Select the desired chat.
  2. At the top right of the chat window, click the Members icon.
  3. In the panel that opens, select the Integrations tab.
  4. Click Manage Apps.
  5. View the list of apps added to the chat.
  6. Select the app you want to remove and click the "…" button and select Remove to remove the app from the chat.

Manage existing app integrations

Some chats may have been set up to receive notifications from apps before this feature was introduced. To enable the new, fully interactive experience, those apps must be formally added to the chat.

FAQs

My team members can’t see or use an app I added.

App visibility and usage are controlled by permissions set by your admin. Make sure all members of the chat have been granted permission to use the app.

I can’t find the “Add Apps” button or the “Integrations” tab.

First, confirm that you are using the supported Zoom desktop app (version 6.6.0 or higher). If your client is up-to-date, the feature may be disabled by your account admin. Please contact them for assistance.