Using the Summary tab in single-session analytics

Introduction

Within the single-session event setup, the Summary tab of the Event analytics section provides a streamlined overview of essential data such as attendee reports, session attendance, recording watch time, registration metrics, and more, enabling hosts to quickly review overall event performance and access useful summary reports.

Learn more about creating a single-session full event. The updated Analytics interface is not available for single-session lite event.

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Event analytics has been redesigned for greater clarity and smoother navigation. The new experience is active by default, but if you prefer, you can switch back to legacy analytics by clicking the Switch to legacy analytics toggle at the top of Event analytics. You can switch back and forth as desired at any time.

Requirements for using single-session event Summary analytics

Instructions

How to access single-session Summary analytics

  1. Create a single-session full event
    You can also edit an upcoming event to access event setup.

  2. In the navigation menu, select Event analytics.
    The Event analytics page will appear to the right.

  3. In the top-left corner of the Event analytics page, click the Summary tab.

How to view single-session Summary metrics

Metric tiles

At the top of the Summary page are the following metrics:

  • Total attendees: This measures the total number of unique attendees who joined the lobby or any event session by phone, mobile, or desktop. This includes general ticket holders, special roles, hosts, co-editors, or hub hosts. This includes all Zoom Webinars Plus roles. Clicking View more will direct you to the Attendees tab.

  • Total registrants: This measures the number of unique registrants via attendee self-registration or pre-registration by hosts. The number does not account for canceled or refunded registrants. This includes general ticket holders, special roles, hosts, co-editors, or hub hosts. Clicking View more will direct you to the Registration tab.

  • Turnout rate: Shows the percentage of registrants who attended the event. Clicking View more will direct you to the Attendees tab.

  • Attendees stayed on average: Indicates the typical length of time an attendee stayed during their session. Clicking View more will direct you to the Attendees tab.

  • Attendees recording watch-time: The average time attendees spent watching the session recording. Clicking View more will direct you to the Engagement tab.

  • Resource document downloaded: The number of times a specific resource document was downloaded. Clicking View more will direct you to the Engagement tab.

Tables, graphs, and charts

Below the metric tiles, view the following information about your event.

Registration trend

Displays a trend chart of registrations over time within a specified period. Use the following controls to interact with the Registration trend chart: 

  • Tooltip: Click the information icon to see a description of the Registration chart. 

  • Time period: In the top right corner, use the dropdown to change the chart’s display interval. The following options are available:

    • Last 7 days

    • Last 4 weeks

    • Last 3 months

Attendee breakdown

A pie chart shows the composition of your event by different attendance types to understand the cohorts driving attendance. 

  • Enable or disable segments: The pie chart is interactive. Click a segment or its label icon above the chart to toggle its visibility. When active, segments are colored; when disabled, they appear greyed out, and the chart adjusts dynamically. Segments represent:

    • Only entered lobby

    • Only attended live

    • Attended live and watched recordings

    • Only watched recordings

  • Download: In the top-right corner, click download to export the data as a CSV or JPEG file.

Live session attendance

Tracks when attendees join and leave a session, helping you understand audience retention and pinpoint drop-off moments. In the top-right corner, click download to export the data as a CSV or JPEG file.

Recording watch-time

Displays the average percentage of each recording that attendees watched. Useful for spotting sessions that held attention or caused drop-off. In the top-right corner, click download to export the data as a CSV or JPEG file.

Registrations by source

Tracks how registrants discovered your event over time—by source such as social media, ads, or email. Perform the following actions in Registrations by source:

  • Time period: In the top right corner, use the dropdown to change the chart’s display interval. The following options are available:

    • Last 7 days

    • Last 4 weeks

    • Last 3 months

    • Last 6 months

  • In the top-right corner, click download  to export the data as a CSV or JPEG file.

Attendee overview

Displays attendee-level insights including registration status, session participation, lobby activity, and engagement metrics. Use this table to identify highly engaged participants, track attendance patterns, and understand individual behavior across session(s). 

Perform the following actions in the Attendee overview table:

  • Show attendees or absentees: In the top left corner, select either Attended or Absentees to view a list of registrants who joined the session or those who did not.

  • Sort: To the right of any column header, click the sort icon to reorder the table rows by that column. Click once to sort in ascending order (such as A to Z or smallest to largest), and click again to switch to descending order. A visual indicator (like an arrow) appears beside the header to show the current sort direction.

  • Apply filter options: In the top right corner, click Filters to filter the table contents according to your preferences. You can add more filters by clicking Add filter and delete existing ones by selecting the trash icon next to the filter you want to remove. The following filter options are available:

    • Column: Specify which column you want to filter. These are the available options:

      • Email: The attendee’s email address used for joining the event.

      • First name: The first name of the attendee as provided during registration.

      • Last name: The last name of the attendee as provided during registration.

      • Display name: The name shown publicly in the user interface.

      • Role: The assigned role of the attendee (such as participant, panelist, moderator).

      • Lobby attendance: Whether the attendee entered the virtual lobby or pre-session area, even if they did not join the actual session.

    • Rule: Choose the rule for filtering your data based on the column you selected previously. The options are:

      • Contains: Shows results that include the text you entered.

      • Is any of: Limits results to those that match any one of the specified values exactly

    • Value: Depending on your selected rule:

      • Contains: A free‑form text field appears. Enter any text to match within the column.

      • Is any of: A dropdown list appears offering the following predefined options to choose from:

        • All options

        • Attendee

        • Special role

        • Host

Note: Alternatively, next to a column header, click the filter icon to use that column as a filter.

  • Download CSV: Click download to export the current table or data overview as a CSV file.

  • Enable or disable columns: In the top right corner, click the settings icon to open the column dropdown. Toggle columns on to keep them visible, then click Confirm to apply. To restore the default view, click Reset—this turns on all columns and closes the menu. To quickly enable all columns without closing the menu, click Show all. Available columns include:

    • Email: The attendee’s email address used for joining the event.

    • First name: The first name of the attendee as provided during registration.

    • Last name: The last name of the attendee as provided during registration.

    • Display name: The name shown publicly in the user interface.

    • Role: The assigned role of the attendee (such as participant, panelist, moderator).

    • Register time: The date and time when the attendee registered for the event.

    • Lobby attendance: Whether the attendee entered the virtual lobby or pre-session area, even if they did not join the actual session.

    • Session attendance: Indicates whether the attendee joined the live session.

    • First join time: The earliest time the attendee joined the session, across all join attempts.

    • Last exit time: The latest time the attendee exited the session, across all join attempts.

    • Time spent in-session: The total duration the attendee spent inside the session.

    • Video watch time: The total time the attendee spent watching the session recording.

    • Chats sent in session: The number of chat messages the attendee sent during the session.

    • Polls & quiz responses: The count of poll questions the attendee responded to during the session.

    • Reactions sent: The count of emoji or reaction icons (such as, applause, thumbs up) sent by the attendee during the session.

  • Page navigation: At the bottom of the table:

    • Click next or previous to move between pages of results.

    • Use the [number] per page dropdown to select how many rows display per page. This allows you to jump through sets of rows in increments that you choose, making table navigation faster.

 

How to share event analytics

To share analytics outside of the event host, you must add co-editors and give them analytics permission.

Note: Hub owners and hosts are automatically given access.