Using the Summary tab in recurring sessions analytics

Introduction

Within the recurring sessions event setup, the Summary tab of the Event analytics section provides a streamlined overview of essential data such as attendee reports, session attendance, recording watch time, registration metrics, and more, enabling hosts to quickly review overall event performance and access full summary reports.

Learn more about creating a recurring sessions event. The updated Analytics interface is not available for single-session lite event.

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Event analytics has been redesigned for greater clarity and smoother navigation. The new experience is active by default, but if you prefer, you can switch back to legacy analytics by clicking the Switch to legacy analytics toggle at the top of the Event analytics.You can switch back and forth as desired at any time.

Requirements for using recurring sessions event Summary analytics

Instructions

How to access recurring sessions Summary analytics

  1. Create a recurring sessions event.
    You can also edit an upcoming event to access event setup.
  2. In the navigation menu, select Event analytics.
    The Event analytics page will appear to the right.
  3. In the top-left corner of the Event analytics page, click the Summary tab.

How to view recurring sessions Summary metrics

Metric tiles

At the top of the Summary page, view the following metrics:

  • Total attendees: This measures the total number of unique attendees who joined the lobby or any event session by phone, mobile, or desktop. This includes general ticket holders, special roles, hosts, co-editors, or hub hosts. This includes all Zoom Webinars Plus roles. Clicking View more will direct you to the Attendees tab.
  • Total unique registrants: This measures the number of unique registrants via attendee self-registration or pre-registration by hosts. The number excludes canceled or refunded registrants. This includes general ticket holders, special roles, hosts, co-editors, or hub hosts. Clicking View more will direct you to the Registration tab.
  • Turnout rate: Shows the percentage of registrants who attended the event. Clicking View more will direct you to the Attendees tab.
  • Attendees stayed on average: Indicates the typical length of time an attendee stayed during their session. Clicking View more will direct you to the Attendees tab.
  • Total recording watch-time: The average time attendees spent watching the session recording. Clicking View more will direct you to the Engagement tab.
  • Resource document downloaded: The number of times a specific resource document was downloaded. Clicking View more will direct you to the Engagement tab.

Tables, graphs, and charts

Below the metric tiles, view the following information about your event.

Registration by session

Shows the number of attendees registered for each session. Use this to compare interest across past and upcoming sessions.

  • Enable or disable bar graphs: The bar graphs are interactive. In the top-left corner, click Past sessions or Upcoming sessions to show or hide them in the chart.
  • Filter sessions: In the top-right corner, click filter  to select up to 5 sessions to display in the chart. Click Apply to confirm your selection or select Clear to reset and show the first set of sessions (if applicable).
  • Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Attendee breakdown

A pie chart shows the composition of your event by different attendance types to understand the cohorts driving attendance.

  • Enable or disable segments: The pie chart is interactive. Click a segment or its label icon above the chart to toggle its visibility. When active, segments are colored; when disabled, they appear greyed out, and the chart adjusts dynamically. Segments represent:
    • Only entered lobby
    • Only attended live
    • Attended live and watched recordings
    • Only watched recordings
  • Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Live attendance by session

Tracks when attendees join and leave a session, helping you understand audience retention and pinpoint drop-off moments. In the top-right corner, click download  to export the data as a CSV or JPEG file.

  • Filter sessions: In the top-right corner, click filter  to select up to 5 sessions to display in the chart. Click Apply to confirm your selection or select Clear to reset and show the first set of sessions (if applicable).
  • Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Recording watch-time

Displays the average percentage of each recording that attendees watched. Useful for spotting sessions that held attention or caused drop-off.

  • Filter sessions: In the top-right corner, click filter  to select up to 5 sessions to display in the chart. Click Apply to confirm your selection or select Clear to reset and show the first set of sessions (if applicable).
  • Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Registrations by source

Tracks how registrants discovered your event over time—by source such as social media, ads, or email. Perform the following actions in Registrations by source:

  • Time period: In the top right corner, use the dropdown to change the chart’s display interval. The following options are available:
    • Last 7 days
    • Last 4 weeks
    • Last 3 months
    • Last 6 months
  • Filter sessions: In the top-right corner, click filter  to select up to 5 sessions to display in the chart. Click Apply to confirm your selection or select Clear to reset and show the first set of sessions (if applicable).
  • Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Session performance

Provides a breakdown of key metrics across each session in a recurring event series. Use it to compare registrants, attendees, turnout rates, participation types (live or recording) and to evaluate engagement trends over time.

Perform the following actions in the Session performance table:

  • Sort: To the right of any column header, click the sort icon  to reorder the table rows by that column. Click once to sort in ascending order (such as A to Z or smallest to largest), and click again to switch to descending order. A visual indicator (like an arrow) appears beside the header to show the current sort direction.
  • Apply filter options: In the top right corner, click Filters  to filter the table contents according to your preferences.
    • Add more filters by clicking  Add filter and delete existing ones by selecting the trash icon  next to the filter you want to remove.
    • Click Apply to confirm the filters you selected or choose Cancel to cancel your selection.
    • Select Clear all to clear all currently selected filters.

      Note: Alternatively, next to a column header, click the filter icon  to use that column as a filter.

      • Download CSV: Click download  to export the current table or data overview as a CSV file.
      • Enable or disable columns: In the top right corner, click the settings icon  to open the column dropdown. Toggle columns on to keep them visible, then click Confirm to apply. To restore the default view, click Reset—this turns on all columns and closes the menu. To quickly enable all columns without closing the menu, click Show all. Available columns include:
        • Session name: The title of the session.
        • Registrants: Total number of people who registered for the session.
        • Attendees: Number of registrants who attended the session live or watched the recording.
        • Turnout rate: Percentage of registrants who attended, either live or via recording.
        • Only attended live: Number of attendees who joined the live session but did not watch the recording.
        • Only watched recording: Number of attendees who watched the session recording but did not attend live.
        • Attended live and watched recording: Number of attendees who both attended live and later watched the recording.
        • Average time spent in session: The average time live attendees stayed in the session.
        • Total video watch time: Combined total time all attendees spent watching the session recordings.
        • Average video watch time: Average time each attendee spent watching the session (live or recording).
        • Total chats in session: Number of messages sent in the session chat.
        • Total polls and quiz responses: Combined total of poll and quiz answers submitted during the session.
        • Total reactions sent: Number of emoji reactions sent by attendees during the session.
        • Lobby material downloaded: Number of times lobby materials were downloaded before or during the session.
        • Resource document downloaded: Total downloads of resource documents shared during the session.
        • Resource link clicks: Number of times attendees clicked on shared resource links.
      • Page navigation: At the bottom of the table:
        • Click next or previous  to move between pages of results.
        • Use the [number] per page dropdown to select how many rows display per page. This allows you to jump through sets of rows in increments that you choose, making table navigation faster.

Attendee overview

Displays attendee-level insights including registration status, session participation, lobby activity, and engagement metrics. Use this table to identify highly engaged participants, track attendance patterns, and understand individual behavior across session(s).

Perform the following actions in the Attendee overview table:

  • Show attendees or absentees: In the top left corner, select either Attended or Absentees to view a list of registrants who joined the session or those who did not.
  • Sort: To the right of any column header, click the sort icon  to reorder the table rows by that column. Click once to sort in ascending order (such as A to Z or smallest to largest), and click again to switch to descending order. A visual indicator (like an arrow) appears beside the header to show the current sort direction.
  • Apply filter options: In the top right corner, click Filters to filter the table contents according to your preferences. You can add more filters by clicking  Add filter and delete existing ones by selecting the trash icon  next to the filter you want to remove. The following filter options are available:
    • Column: Specify which column you want to filter. These are the available options:
      • Email: The attendee’s email address used for joining the event.
      • First name: The first name of the attendee as provided during registration.
      • Last name: The last name of the attendee as provided during registration.
      • Display name: The name shown publicly in the user interface.
      • Role: The assigned role of the attendee (such as participant, panelist, moderator).
      • Lobby attendance: Whether the attendee entered the virtual lobby or pre-session area, even if they did not join the actual session.
    • Rule: Choose the rule for filtering your data based on the column you selected previously. The options are:
      • Contains: Shows results that include the text you entered.
      • Is any of: Limits results to those that match any one of the specified values exactly
    • Value: Depending on your selected rule:
      • Contains: A free‑form text field appears. Enter any text to match within the column.
      • Is any of: A dropdown list appears offering the following predefined options to choose from:
        • All options
        • Attendee
        • Special role
        • Host

          Note: Alternatively, next to a column header, click the filter icon  to use that column as a filter.

          • Download CSV: Click download  to export the current table or data overview as a CSV file.
          • Enable or disable columns: In the top right corner, click the settings icon  to open the column dropdown. Toggle columns on to keep them visible, then click Confirm to apply. To restore the default view, click Reset—this turns on all columns and closes the menu. To quickly enable all columns without closing the menu, click Show all. Available columns include:
            • Email: The attendee’s email address used for joining the event.
            • First name: The first name of the attendee as provided during registration.
            • Last name: The last name of the attendee as provided during registration.
            • Display name: The name shown publicly in the user interface.
            • Role: The assigned role of the attendee (such as participant, panelist, moderator).
            • Last registration time: If the attendee registers for multiple tickets at different times, the last registration time will be recorded as the registration time of the last ticket.
            • Lobby attendance: Whether the attendee entered the virtual lobby or pre-session area, even if they did not join the actual session.
            • Session attended: Shows how many sessions the attendee has joined.
            • Total time spent in sessions: The total duration the attendee spent across sessions.
            • Total video watch time: The total time the attendee spent watching recordings across sessions.
            • Chats sent in session: The number of chat messages the attendee sent across sessions.
            • Polls & quiz responses: The count of poll questions the attendee responded to during the session.
            • Reactions sent: The count of emoji or reaction icons (such as, applause, thumbs up) sent by the attendee during the session.
          • Page navigation: At the bottom of the table:
            • Click next or previous  to move between pages of results.
            • Use the [number] per page dropdown to select how many rows display per page. This allows you to jump through sets of rows in increments that you choose, making table navigation faster.

How to share event analytics

To share analytics outside of the event host, you must add co-editors and give them analytics permission.

Note: Hub owners and hosts are automatically given access.