Using the Registration tab in recurring sessions analytics

Introduction

Within the recurring sessions event setup, the Registration tab of the Event analytics section includes metrics for event registration and ticketing, the event details page, and event source tracking.

Learn more about creating a recurring sessions event. The updated Analytics interface is not available for single-session lite event.

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Event analytics has been redesigned for greater clarity and smoother navigation. The new experience is active by default, but if you prefer, you can switch back to legacy analytics by clicking the Switch to legacy analytics toggle at the top of the Event analytics. You can switch back and forth as desired at any time.

Requirements for using recurring sessions event Registration analytics

Instructions

How to access recurring sessions Registration analytics

  1. Create a recurring sessions event.
    You can also edit an upcoming event to access event setup.
  2. In the navigation menu, select Event analytics.
    The Event analytics page will appear to the right.
  3. In the top-left corner of the Event analytics page, click the Registration tab.

How to view recurring sessions Registration metrics

Metric tiles

At the top of the Registration page, view the following metrics:

  • Total unique registrants: This measures the number of unique registrants via attendee self-registration or pre-registration by hosts. The number does not account for canceled or refunded registrants. This includes general ticket holders, special roles, hosts, co-editors, or hub hosts.
  • Total session registrations: Shows the total number of registrations across all sessions.

Tables, graphs, and charts

Below the metric tiles, view the following information about your event.

Registration by session

Shows the number of attendees registered for each session. Use this to compare interest across past and upcoming sessions.

  • Enable or disable bar graphs: The bar graphs are interactive. In the top-left corner, click Past sessions or Upcoming sessions to show or hide them in the chart.
  • Filter sessions: In the top-right corner, click filter  to select up to 5 sessions to display in the chart. Click Apply to confirm your selection or select Clear to reset and show the first set of sessions (if applicable).
  • Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Registration page visits

Monitor how many people visit your event registration page. Use this data to identify spikes in interest, track engagement over time, and measure the impact of your marketing campaigns or promotions. Perform the following actions:

  • Time period: In the top right corner, use the dropdown to change the chart’s display interval. The following options are available:
    • Last 7 days
    • Last 4 weeks
    • Last 3 months
    • Last 6 months
  • Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Registration trend

Displays a trend chart of registrations over time within a specified period. Use the following controls to interact with the Registration chart:

  • Tooltip: Click the information icon  to see a description of the Registration trend chart.
  • Time period: In the top right corner, use the dropdown to change the chart’s display interval. The following options are available:
    • Last 7 days
    • Last 4 weeks
    • Last 3 months
  • Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Registrations by source

Tracks how registrants discovered your event over time—by source such as social media, ads, or email. Perform the following actions in Registrations by source:

  • Time period: In the top right corner, use the dropdown to change the chart’s display interval. The following options are available:
    • Last 7 days
    • Last 4 weeks
    • Last 3 months
    • Last 6 months
  • Filter sessions: In the top-right corner, click filter  to select up to 5 sessions to display in the chart. Click Apply to confirm your selection or select Clear to reset and show the first set of sessions (if applicable).
  • Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Registrations

This table provides detailed information about each registrant, including their personal details, registration process, attendance, and preferences. Use this table to review who signed up, how and when they registered, how they authenticated, their attendance, and their marketing preferences. It also provides insight into how registrants entered the system and whether they are linked to external records.

Perform the following actions in the Attendee overview table:

  • Sort: To the right of any column header, click the sort icon  to reorder the table rows by that column. Click once to sort in ascending order (such as A to Z or smallest to largest), and click again to switch to descending order. A visual indicator (like an arrow) appears beside the header to show the current sort direction.
  • Apply filter options: In the top right corner, click Filters to filter the table contents according to your preferences. You can add more filters by clicking  Add filter and delete existing ones by selecting the trash icon  next to the filter you want to remove. The following filter options are available:
    • Column: Specify which column you want to filter. These are the available options:
      • Email: The attendee’s email address used for joining the event.
      • First name: The first name of the attendee as provided during registration.
      • Last name: The last name of the attendee as provided during registration.
      • Display name: The name shown publicly in the user interface.
      • Role: The assigned role of the attendee (such as participant, panelist, moderator).
      • Last registration time: If the attendee registers for multiple tickets at different times, the last registration time will be recorded as the registration time of the last ticket.
      • Registered session: Displays the specific session that the registrant has signed up for.
      • External ID:
      • Authentication method: The method used for verifying the registrant’s identity (such as email login, SSO).
      • Registration method
      • Marketing opt-in
      • Marketing consent pre-checked?
      • Registration source
    • Rule: Choose the rule for filtering your data based on the column you selected previously. The options are:
      • Contains: Shows results that include the text you entered.
      • Is any of: Limits results to those that match any one of the specified values exactly
    • Value: Depending on your selected rule:
      • Contains: A free‑form text field appears. Enter any text to match within the column.
      • Is any of: A dropdown list appears offering predefined options to choose from.

        Note: Alternatively, next to a column header, click the filter icon  to use that column as a filter.

        • Download CSV: Click download  to export the current table or data overview as a CSV file.
        • Enable or disable columns: In the top right corner, click the settings icon  to open the column dropdown. Toggle columns on to keep them visible, then click Confirm to apply. To restore the default view, click Reset—this turns on all columns and closes the menu. To quickly enable all columns without closing the menu, click Show all. Available columns include:
          • Email: The attendee’s email address.
          • First Name: The registrant’s first or given name.
          • Last Name: The registrant’s surname or family name.
          • Display Name: The name shown in the user interface to identify the registrant.
          • Role: The role assigned to the registrant (such as attendee, speaker, moderator).
          • Register Time: The date and time when the individual completed registration.
          • Session Attendance: Indicates whether the registrant attended the live session.
          • External ID: A unique identifier from an external system (if applicable) used to link registrant records across platforms.
          • Authentication Method: The method used for verifying the registrant’s identity (such as email login, SSO).
          • Registration Method: Shows the registration method the registrant used.
          • Marketing Opt In: Indicates whether the registrant agreed to receive marketing communications.
          • Marketing Consent Pre Checked: Shows whether the opt‑in checkbox was selected by default during registration.
          • Registration Source: The source or channel through which the registrant came (such as social media link, email campaign).
        • Page navigation: At the bottom of the table:
          • Click next or previous  to move between pages of results.
          • Use the [number] per page dropdown to select how many rows display per page. This allows you to jump through sets of rows in increments that you choose, making table navigation faster.

Event source tracking

Source tracking allows you to see where your registrants are coming from if you share the event registration page in multiple locations. Hosts can generate a unique event link for each keyword and track the metrics on registrants’ and visitors’ event views through each link.

Note: You must set up source tracking for your event in the Links & Event Access tab.

You can view the analytics for the following:

  • Source Name: The name of the source that you're tracking.
  • Visitors: The number of visitors from that link.
  • Registrants: The number of registrations from that link.

In the top-right corner of Event source tracking, click download  to download a CSV report of the current data.

How to share event analytics

To share analytics outside of the event host, you must add co-editors and give them analytics permission.

Note: Hub owners and hosts are automatically given access.