Using the Attendees tab in recurring sessions analytics

Within the recurring sessions event setup, the Attendees tab of the Event analytics section includes metrics for your event and session attendance. It also includes lobby analytics.

Learn more about creating a recurring sessions event. The updated Analytics interface is not available for single-session lite event.

Event analytics has been redesigned for greater clarity and smoother navigation. The new experience is active by default, but if you prefer, you can switch back to legacy analytics by clicking the Switch to legacy analytics toggle at the top of the Event analytics. You can switch back and forth as desired at any time.

How to access recurring sessions Attendees analytics

1. Create a recurring sessions event.
   You can also edit an upcoming event to access event setup.
2. In the navigation menu, select Event analytics.
   The Event analytics page will appear to the right.
3. In the top-left corner of the Event analytics page, click the Attendee tab.

How to view recurring sessions Attendees metrics

Metric tiles

At the top of the Attendees page, view the following metrics:

• Total Attendees: This measures the total number of unique attendees who join the lobby or any event session by phone, mobile, or desktop client. This includes general ticket holders, special roles, hosts, co-editors, or hub hosts.
• Only attended lobby: This counts the number of unique attendees who joined the event lobby but did not attend an actual session.
• Turnout rate: This is the percentage of all unique attendees over total unique registrants. It includes general ticket holders, special roles, hosts, co-editors, or hub hosts.
• Attendees stayed on average: Indicates the typical length of time an attendee stayed during their session.
• Total recording watch-time: The cumulative amount of time all viewers have spent watching the event recordings.
• Total recording views: The total number of times the event recordings have been viewed, regardless of how long each viewer watched.

Tables, graphs, and charts

Below the metric tiles, view the following information about your event.

Attendee breakdown

A pie chart shows the composition of your event by different attendance types to understand the cohorts driving attendance.

• Enable or disable segments: The pie chart is interactive. Click a segment or its label icon above the chart to toggle its visibility. When active, segments are colored; when disabled, they appear greyed out, and the chart adjusts dynamically. Segments represent:
  • Only entered lobby
  • Only attended live
  • Attended live and watched recordings
  • Only watched recordings
• Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Recording watch-time

Displays the average percentage of each recording that attendees watched. Useful for spotting sessions that held attention or caused drop-off.

• Filter sessions: In the top-right corner, click filter  to select up to 5 sessions to display in the chart. Click Apply to confirm your selection or select Clear to reset and show the first set of sessions (if applicable).
• Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Live attendance by session

Tracks when attendees join and leave across different sessions to help you understand audience retention and pinpoint drop-off moments.

• Filter sessions: In the top-right corner, click filter  to select up to 5 sessions to display in the chart. Click Apply to confirm your selection or select Clear to reset and show the first set of sessions (if applicable).
• Download: In the top-right corner, click download  to export the data as a CSV or JPEG file.

Session join details

This table provides detailed information about each attendee who joined the session, including their personal details, role, session attendance, and engagement. Use this table to review who joined the session, their first and last join times, how long they stayed, whether they visited the lobby, and how much of the video content they watched. It offers a clear view of individual participation and session-level engagement.

Perform the following actions in the Session join details table:

• Sort: To the right of any column header, click the sort icon  to reorder the table rows by that column. Click once to sort in ascending order (such as A to Z or smallest to largest), and click again to switch to descending order. A visual indicator (like an arrow) appears beside the header to show the current sort direction.
• Apply filter options: In the top right corner, click Filters to filter the table contents according to your preferences. You can add more filters by clicking  Add filter and delete existing ones by selecting the trash icon  next to the filter you want to remove. The following filter options are available:
  • Column: Specify which column you want to filter. These are the available options:
    • Email: The attendee’s email address used for joining the event.
    • First name: The first name of the attendee as provided during registration.
    • Last name: The last name of the attendee as provided during registration.
    • Role: The assigned role of the attendee (such as participant, panelist, moderator).
    • Lobby attendance: Indicates whether the registrant attended the lobby.
    • Time spent in session: The total amount of time the attendee was present in the session.
    • Video watch time: The total duration the attendee spent watching session video content, either live or recorded (if applicable).
  • Rule: Choose the rule for filtering your data based on the column you selected previously. The options are:
    • Contains: Shows results that include the text you entered.
    • Is any of: Limits results to those that match any one of the specified values exactly
  • Value: Depending on your selected rule:
    • Contains: A free‑form text field appears. Enter any text to match within the column.
    • Is any of: A dropdown list appears offering predefined options to choose from.

      Note: Alternatively, next to a column header, click the filter icon  to use that column as a filter.

      • Download CSV: Click download  to export the current table or data overview as a CSV file.
      • Enable or disable columns: In the top right corner, click the settings icon  to open the column dropdown. Toggle columns on to keep them visible, then click Confirm to apply. To restore the default view, click Reset—this turns on all columns and closes the menu. To quickly enable all columns without closing the menu, click Show all. Available columns include:
        • Session name: The name of the specific session.
        • Email: The attendee’s email address.
        • First Name: The attendee’s first or given name.
        • Last Name: The attendee’s surname or family name.
        • Role: The role assigned to the registrant (such as attendee, speaker, moderator).
        • Lobby attendance: Indicates whether the registrant attended the lobby.
        • First join time: The exact time the attendee first joined the session.
        • Last exit time: The time the attendee last left the session.
        • Time spent in session: The total amount of time the attendee was present in the session.
        • Video watch time: The total duration the attendee spent watching session video content, either live or recorded (if applicable).
      • Page navigation: At the bottom of the table:
        • Click next or previous  to move between pages of results.
        • Use the [number] per page dropdown to select how many rows display per page. This allows you to jump through sets of rows in increments that you choose, making table navigation faster.

This table helps you track individual participation and engagement throughout the session.

How to share event analytics

To share analytics outside of the event host, you must add co-editors and give them analytics permission.

Note: Hub owners and hosts are automatically given access.