Configuring for smart recognition

With smart recognition, account owners and admins can configure the settings for personalized audio isolation, and automatic smart name tags for both Zoom Rooms and Zoom Workplace app. Smart recognition allows admins and security teams to manage and control which users can enroll and enable these features.

Requirements for configuring access to smart recognition features

• A Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace for Education, or Zoom Workplace Enterprise account
• Zoom Workplace app automatic smart name tags must be enabled
• Zoom desktop app
  • Windows: 6.6.0 or higher
  • macOS: 6.6.0 or higher
  • Linux: 6.6.0 or higher

How to configure smart recognition

Account

To configure smart recognition for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management, then Account Settings.
3. Click the General tab.
4. Under Smart recognition, select your preferred settings for the following features:
   1. Personalized audio isolation
   2. Zoom Rooms automatic smart name tags
      1. Video
      2. Voice
   3. Zoom Workplace app automatic smart name tags

Group

To configure smart recognition for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the General tab.
5. Under Smart recognition, select your preferred settings for the following features:
   1. Personalized audio isolation
   2. Zoom Rooms automatic smart name tags
      1. Video
      2. Voice
   3. Zoom Workplace app automatic smart name tags

User

To configure smart recognition for personal use:

Personalized audio isolation

Learn more about using personalized audio isolation.

Video and Voice recognition

Learn how to enroll your profile to Smart recognition.