The Online Fax transmission report applies only to outbound faxes, where it indicates if the fax was sent successfully. Transmission reports are automatically visible to all Zoom Phone users who are part of the access member list for an auto receptionist (AR), call queue (CQ), or shared line group (SLG) fax setting. Additionally, transmission reports are generated only when the Fax transmission report policy is enabled. Users can view and download the transmission reports of all sent faxes only on the Zoom desktop app.
Requirements for viewing the Online Fax transmission report
Paid user must have one of the following licensing plans:
Zoom Workplace bundles that include Zoom Phone:
Zoom Workplace Pro Plus
Zoom Workplace Business Plus
Zoom Workplace Enterprise Premier
Zoom Workplace for Education bundles:
Zoom Workplace for Education School and Campus Plus
Zoom Workplace for Education Enterprise Premier
Zoom Phone plans: Note: Online Fax is available for all countries, except for Japan and India.