Enrolling profile to Smart recognition

You can enroll your profile to Smart recognition by scanning a QR code. The QR code shows up post-meeting in Zoom Rooms that support Smart Name Tags as part of an educational overlay of latest Zoom Room features.

You can scan the QR code directly from your mobile camera app or by using the instructions below:

1. Sign in to the Zoom mobile app.
2. In the top-left corner, tap your profile picture.
3. Tap Settings.
4. Tap Scan QR code then scan the displayed QR code.
5. Under Video recognition, tap Upload image.
6. Under Voice recognition, tap Create voice recording.

Upload an image for video recognition

1. Sign in to the Zoom desktop app.
2. Click your profile picture then click Settings.
3. In the navigation menu, click My account.
4. Under Smart recognition then Video recognition, click Upload Image.
5. Choose your preferred method of uploading an image for video recognition:
   1. To take a photo, select the preferred Camera from the drop down list then click Take photo.
   2. To upload a photo, click Use your own photo then select a photo you want to upload.
   3. To use your existing profile photo, click Use your own photo then Use profile photo. Click Complete enrollment afterwards.
6. In the Enrollment completed dialog box, click Close.

Delete the image for video recognition

1. Sign in to the Zoom desktop app.
2. Click your profile picture then click Settings.
3. In the navigation menu, click My account.
4. Under Smart recognition then Video recognition, click Delete image.
5. If a verification dialog appears, click Delete.

Upload an image for video recognition

1. Sign in to the Zoom mobile app.
2. In the top-left corner, tap your profile picture.
3. Tap Settings.
4. Tap My profile.
5. Tap Video and voice recognition then Upload image.
6. Follow the on-screen prompts of your preferred method of uploading an image for video recognition:
   • Get Started: Prompts you to provide camera access and take a photo.
   • Select from photo album: Prompts you to provide access to photos and select a photo you want to upload.
   • Use profile picture: Shows your default profile picture.
7. Tap Done.
8. In the Enrollment completed dialog box, tap Close.

Delete the image for video recognition

1. Sign in to the Zoom mobile app.
2. In the top-left corner, tap your profile picture.
3. Tap Settings.
4. Tap My profile.
5. Tap Video and voice recognition.
6. Under Video recognition, tap Delete image.
7. If a verification dialog appears, tap Delete.

Upload an image for video recognition

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Profile.
3. Under Smart recognition then Video recognition, click Upload Image.
4. Choose your preferred method of uploading an image for video recognition:
   1. To take a photo, select the preferred Camera from the drop down list then click Take photo.
   2. To upload a photo, click Use your own photo then select a photo you want to upload.
   3. To use your existing profile photo, click Use your own photo then Use profile photo. Click Complete enrollment afterwards.
5. In the Enrollment completed dialog box, click Close.

Delete the image for video recognition

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Profile.
3. Under Smart recognition then Video recognition, click Delete image.
4. If a verification dialog appears, click Delete.

Create a voice recording for voice recognition

1. Sign in to the Zoom desktop app.
2. Click your profile picture then click Settings.
3. In the navigation menu, click My account.
4. Under Smart recognition then Voice recognition, click Create voice recording.
5. In the Create a voice recording dialog box, follow the on-screen prompts to complete the enrollment process.
   1. Click Start recording then read the provided text out loud. Speak clearly and make sure there is no background noise.
      Note: The selected microphone settings under the Audio tab will be used while recording.
   2. Click Stop recording then Complete enrollment.
6. In the Voice recorded dialog box, click Close.

Update the voice recording for voice recognition

1. Sign in to the Zoom desktop app.
2. Click your profile picture then click Settings.
3. In the navigation menu, click My account.
4. Under Smart recognition then Voice recognition, click Update voice recording.
5. Follow the on-screen prompts to complete the process.

Delete the voice recording for voice recognition

Your reference voice recording cannot be used once deleted and the smart voice recognition feature will be disabled.

1. Sign in to the Zoom desktop app.
2. Click your profile picture then click Settings.
3. In the navigation menu, click My account.
4. Under Smart recognition then Voice recognition, click Delete voice recording.
5. If a verification dialog appears, click Delete.

Create a voice recording for voice recognition

1. Sign in to the Zoom mobile app.
2. In the top-left corner, tap your profile picture.
3. Tap Settings.
4. Tap My profile.
5. Tap Video and voice recognition then Create voice recording.
6. Follow the on-screen prompts to complete the enrollment process.
   1. Tap Start recording then read the provided text out loud. Speak clearly and make sure there is no background noise.
      Note: The selected microphone settings under the Audio tab will be used while recording.
   2. Tap Stop recording.
7. In the Voice recorded dialog box, tap Close.

Update the voice recording for voice recognition

1. Sign in to the Zoom mobile app.
2. In the top-left corner, tap your profile picture.
3. Tap Settings.
4. Tap My profile.
5. Tap Video and voice recognition then Update voice recording.
6. Follow the on-screen prompts to complete the process.
7. In the Voice recorded dialog box, tap Close.

Delete the voice recording for voice recognition

Your reference voice recording cannot be used once deleted and the smart voice recognition feature will be disabled.

1. Sign in to the Zoom mobile app.
2. In the top-left corner, tap your profile picture.
3. Tap Settings.
4. Tap My profile.
5. Tap Video and voice recognition then Delete voice recording.
6. If a verification dialog appears, tap Delete.

Create a voice recording for voice recognition

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Profile.
3. Under Smart recognition then Voice recognition, click Create voice recording.
4. In the Create a voice recording dialog box, follow the on-screen prompts to complete the enrollment process.
   1. Select the preferred Microphone from the drop down list.
   2. Click Start recording then read the provided text out loud. Speak clearly and make sure there is no background noise.
   3. Click Stop recording then Complete enrollment.
5. In the Voice recorded dialog box, click Close.
6. (Optional) Select the Notify me when a smart name tag for voice is attributed to my account checkbox.
   Note: This only applies to changes made in the cloud recording transcript.

Update the voice recording for voice recognition

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Profile.
3. Under Smart recognition then Voice recognition, click Update voice recording.
4. Follow the on-screen prompts to complete the process.

Delete the voice recording for voice recognition

Your reference voice recording cannot be used once deleted and the smart voice recognition feature will be disabled.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Profile.
3. Under Smart recognition then Voice recognition, click Delete voice recording.
4. If a verification dialog appears, click Delete.